Program Manager

Job Description :

This is Hybrid in Palo Alto CA. Improvement Sciences experience is required.

Client is looking for a PM with Improvement Sciences background

Improvement science is a continuous learning approach aimed at fostering organizational enhancements especially within educational settings. It allows schools to make datainformed effective improvements to student outcomes by involving educators in the process.

Must have skills : Ability to drive initiatives good at data analytics sourcing and crunching data utilizing MS Excel a culture fit this is more of a firefighting team so looking for someone to help engage the team.

A Brief Overview :

Leads a variety of functional and crossfunctional improvement programs by defining the intent of programs overseeing the development of program goals deliverables and tracking / reporting to ensure project goals are met.

What you will do :

Provides program leadership for assigned functional and crossfunctional program improvement efforts.

Manages assesses and documents program improvement efforts and scope using standard A3 template.

Defines project scope goals and deliverables that support business goals in collaboration with the management and other stakeholders.

Implements quality control measures to ensure project and participant compliance with codes and regulations.

Coordinates and participates in staff training and competency assessments for program equipment supplies and techniques. Develops unit programs roles / responsibilities and program algorithms as appropriate.

In conjunction with other departments / contacts reviews reports related to participant performance and provides additional coaching and / or training as needed.

Tracks advances in equipment technology makes recommendations for additional or replacement equipment coordinated equipment trials.

Conducts rounds to all patient care areas for consultation coaching promotion of program goals and a safe environment. Coordinates training and implementation of program strategies.

Works with program champions vendors associated with the program and related hospital departments to develop and distribute publicity materials for the program.

Works collaboratively with organizational stakeholders such as the Department of Nursing Occupational Health Rehabilitation Services Patient Transport Security Services and other departments to ensure the consistent application of program practices across all groups.

Serves as a member of the program committee and reports results to Senior Leadership following appropriate communication channels and attends unitbased meetings to address program issues.

In conjunction with relevant hospital departments they maintain data related to program implementation and injuries including injury expense reduction. Maintains quarterly dashboard of outcome / process metrics.

Coordinates all interdisciplinary communication efforts regarding programs including paper forms and patient handouts.

Manages program design and structure to align with organizations key initiatives and projects within the assigned group develops strategic input for the Director regarding business objectives of clients for both current and future projects.

Partners with Operations Managers to identify and develop the leadership needs and internal capacity of the department and facilitates strategic changes in project scope or assignment across the team.

Coaches and mentors department staff through change processes and cycles of continuous improvement.

Works with various departments and physician groups develops relationships with key stakeholders and understands their departmental workflows.

Prepares and maintains accurate coherent timely and auditable project records and cost estimates as applicable within department guidelines.

Education Qualifications :

Bachelors degree in workrelated discipline / field from an accredited college or university. Mention year of graduation!

Required Knowledge Skills and Abilities :

Demonstrated ability to act as a thought leader and operational expert for assigned areas.

Ability to communicate effectively at all organizational levels and in situations requiring instructing persuading negotiating conflict resolution consulting and advising.

Demonstrated experience developing effective written communications reports and summaries.

Ability to establish and maintain effective relationships with widely diverse groups including individuals at all levels both within and outside the organization and gain their cooperation.

Ability to plan organize motivate mentor direct and evaluate the work of others.

Ability to influence others.

Ability to resolve conflicts and / or negotiate with others to achieve positive results establish and maintain effective interpersonal relationships.

Knowledge of Lean JIT Six Sigma and / or Agile / Scrum techniques.

Knowledge of Microsoft Word Excel PowerPoint Visio Access Project and Outlook.

Knowledge of principles of business and management strategic planning leadership development and edu cation techniques.

Licenses and Certifications :

PMP Project Management Professional preferred .