Loss Mitigation Specialist

A company is looking for a Loss Mitigation Specialist.Key ResponsibilitiesAudit files and verify calculations for compliance with guidelines and regulationsPerform quality control reviews and secondary evaluations of modification documents and decisionsMonitor call quality and provide feedback to improve business performanceRequired QualificationsHigh school diploma or equivalent; college courses or a bachelor's degree preferredMinimum of five years of experience in back-office mortgage servicing and loss mitigationStrong knowledge of mortgage loan documents and regulatory requirementsFamiliarity with Standard Operating Procedures, CFPB, FCRA, and FDCPAAbility to manage emotional interactions with consumers under stress