Customer Service Representative

Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across Ohio and Indiana, we have over 1000 committed and compassionate employees working in multiple impact areas.

The Customer Care Representative will assist in the day-to-day operations of the store, mostly through telephone customer service support and the arranging of customer home pick-ups. Additional responsibilities will include supporting drivers with maps to donor locations and completing paperwork as needed.

We offer a generous benefits package including paid time off, medical, dental, vision, and a 403(b) with company match. Our work touches the mind, body, heart – and ultimately the spirit – of those we serve, integrating our deep compassion with highly effective programs and services.

Preferred applicants will have a high school diploma and intermediate skills working with computer applications.

We Embrace Equity, Diversity and Inclusion – We demonstrate a personal commitment to valuing different backgrounds and life experiences through word and action. We take personal actions to build an inclusive culture that ensures everyone can fully contribute based on their unique talents, skills and perspectives and feels welcomed and valued. We will commit to driving equitable solutions to address root cause issues by incorporating an equity framework in their daily work. We are committed to continuous personal DEI development.