Inbound Call Coordinator

A company is looking for an Inbound Coordinator who will manage inbound client calls and connect them with interpreters.Key ResponsibilitiesAnswer inbound calls, complete client intake accurately, and connect calls to interpretersProvide exceptional customer service to both internal and external customersMaintain confidentiality and adhere to security policies while completing assigned evaluations and case formsRequired QualificationsProven success in providing exceptional customer serviceAbility to thrive in a fast-paced environmentReliable and collaborative with an enthusiastic mindsetAbility to work independently and as part of a teamTyping speed of at least 30 words per minute