Receptionist - Entry Level

Job Description

Job Description

Job Description : Entry Level  Auto Body Shop Receptionist / Office Administration

Overview

The Receptionist is the first person many customers converse with when they are seeking information on a vehicle or service need. By phone and / or in person this person will effectively and happily communicate with these customers and assist them in their inquiries. We are seeking a dedicated and detail-oriented receptionist to join our team.  This position is perfect for individuals who thrive in a fast-paced environment.

Responsibilities :

Provide excellent customer service to Auto Body customers on the phone, in person and throughout the repair process

Follow up with existing customers to ensure customer satisfaction and customer loyalty

Ensure Repair Order file accuracy

Greet customers and schedule vehicle delivery and pick-up

• Keep customers informed about completion times, costs, and changes
• Assist customers with rental vehicles

Requirements :

Ability to multi-task in a fast-paced environment

Strong organizational skills to manage multiple tasks simultaneously

Must be reliable with attendance and work well in a team setting

Maintains a well-groomed, professional appearance

Familiar with CCC One

Bilingual abilities a must, Spanish speaking enhancing communication with diverse clients.

Hold a valid drivers license

Benefits Available :