Patient Experience Agent

A company is looking for a Patient Experience Agent (Remote / Part-Time).Key ResponsibilitiesProvide outstanding customer support to membersHandle calls from members and complete the intake processMaintain and improve processes by following standards and recommending new approachesRequired Qualifications2+ years of experience in customer engagementExperience in a call center setting or medical office preferredSome college courses completedBilingual (Spanish) is a plus