Billing Clerk Specialist
Phoenix, AZ - Onsite M-Th, Remote Friday
Working Hours : 6 AM - 2 : 30 PM MST
4-6 month contract with likely extension and / or conversion
Job Summary :
This position is an entry-level job where some classroom training will be provided, but mostly extensive on-the-job training. This will prepare them to take on responsibilities for compiling data and creating customer invoices and ensuring the accuracy of customer receivables.
Responsibilities :
- Works as an integral part of a team that is responsible for creating approximately 1.7M invoices each month representing revenues of $1.1B.
- Learns billing systems to a level that enables the creation of invoices with supervision.
- Reviews and analyzes customer accounts to ensure transactions are accurately billed.
- Executes customer data integrity checks and investigates questionable items prior to billing to ensure billing accuracy.
- Compiles, analyzes, and validates customer revenue with assistance from more experienced team members.
- Creates and / or revises manual invoices.
- Researches and resolves customer issues.
- Creates and processes customer billing adjustments.
- Processes customer refund request.
- Works with team members to learn how to research and take actions to resolve customer credit balances.
- Follows all SOX required controls.
- Additional duties as needed
Qualifications :
Education : High School Diploma required, Bachelor's degree a plusExperience : 1+ year of relevant work experience in billing, accounts receivable, other positions in Accounting / Finance fieldMust possess basic computer skills in a MS Office / Windows environment, including a proficiency in date entry, ten-key and MS Excel.Strong ability to work well with people, under pressure and with stringent time restraints.Must have quick problem-solving ability.Good organizational and multitasking skills and the ability to prioritize work and time.Requires good communication skills, both verbal and written.Ability to maintain good working relationships with coworkers and customers.