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Food and Beverage Director

Food and Beverage Director

FreehandLos Angeles, California, United States
30+ days ago
Job type
  • Full-time
Job description

ASSISTANT FOODAND BEVERAGE DIRECTOR - FREEHAND LOS ANGELES The Assistant Food & Beverage Director reports directly to the Food & Beverage. As the Assistant Director of Food and Beverage, your core responsibilities encompass overseeing daily operations, managing staff, and ensuring exceptional guest experiences across all dining outlets. You'll collaborate on menu development, monitor financial performance, and implement cost-saving measures while maintaining high standards of service and cleanliness. Staff training, compliance with regulations, and fostering effective communication between departments are essential, alongside a commitment to continuous improvement and staying abreast of industry trends to drive innovation and revenue growth.

WHO ARE WE

Freehand is on a journey.Appropriate, given that we're a shared accommodation brand. Freehand swungthrough the US coolest cities on its way to dominating the world. It burst ontothe scene in the Americas with the launch of our properties in the country’sbiggest markets (NYC, LA, Miami and Chicago) with the acquisition of FreehandHotels. Created for a new generation of urban travelers, Freehand combines thesocial culture of a hotel with innovative design by Roman and Williams, comfortand quality food and beverage at an affordable price.

No biggie. Fast Company namedus one of the top 50 most innovative global companies. We, of course, agree.And now this top 50 most innovative global company (did we mention that?) wantsa pretty awesome Food and Beverage Director.

Our spaces are safe andseriously social, in the proudest part of the beating heart of the cities we love.Cultural action, creative pulse and an outstanding way to waste some of thefinite time the universe has given you - that's what Freehand offers. Holdstrue for staff and visitors equally, and while chic design is always thebackdrop, every Freehand in every destination reflects the unique beat of thatcity's heart.

ABOUT FREEHAND LOS ANGELES

Housed in the historic Commercial Exchange building, our hotel indowntown Los Angeles is truly one-of-a-kind, featuring suites, premium hotelrooms and shared accommodations with interiors designed by Roman &Williams. The property is a new and exciting presence in the downtown LA scene,offering the classic Freehand accommodation experience for guests, while alsofully integrating into the local community with a calendar full of events andactivations at the Broken Shaker rooftop bar and pool, Rudolph’s Bar & Teabar, The Exchange Restaurant, and Cafe Integral. Situated in walking distanceto local restaurants, bars, markets and hotspots, Freehand Los Angeles has areal buzz that makes it a pleasure to stay (and work) at.

NUTS AND BOLTS OF THE JOB

Operational Management :

Oversee the day-to-day operations of the food and beverage department, ensuring smooth functioning of all outlets.Supervise staff to maintain high standards of service, cleanliness, and efficiency.Coordinate with kitchen staff to ensure timely preparation and delivery of food orders.

Menu Development and Planning :

Collaborate with chefs to develop menus that align with the hotel's concept and clientele preferences.Regularly review menus to ensure variety, quality, and special promotions, events, and themed nights to attract guests and increase revenue.

Guest Experience Enhancement :

Foster a guest-centric culture among staff, emphasizing the importance of exceptional service.Address guest feedback and complaints promptly, striving for resolution and guest satisfaction.Monitor dining areas to ensure ambiance, cleanliness, and comfort meet or exceed guest expectations.

Financial Management :

Assist in budget preparation and cost control measures to maximize profitability.Monitor inventory levels and oversee procurement to minimize waste and optimize resource utilization.Analyze financial reports and performance metrics to identify areas for improvement and cost-saving opportunities.

Staff Training and Development :

Conduct regular training sessions to educate staff on service standards, menu items, and customer interaction.Provide coaching and guidance to improve staff performance and foster a positive work environment.Identify training needs and opportunities for career advancement to support employee growth and retention.

Compliance and Safety :

Ensure compliance with health and safety regulations, food hygiene standards, and licensing requirements.Conduct regular inspections to maintain cleanliness, hygiene, and safety standards in food preparation and service areas.Address any issues promptly and implement corrective actions to mitigate risks and ensure compliance.

Collaboration and Communication :

Foster effective communication and collaboration among departments to ensure seamless coordination of food and beverage services with other hotel operations.Coordinate with marketing and sales teams to promote dining outlets and drive revenue through special promotions and packages.Communicate regularly with the Director of Food and Beverage to provide updates, seek guidance, and align strategies with overall hotel objectives.

Continuous Improvement :

Stay updated on industry trends, customer preferences, and competitor offerings to identify opportunities for innovation and improvement.Encourage a culture of continuous improvement among staff, soliciting feedback and implementing suggestions for enhancing service quality and efficiency.

Naturally this is not intended as anexhaustive list of duties. Other duties as may be reasonably required will formpart of this job description.

WHAT’SIN YOUR DNA

  • Enthusiastic, positive attitude, highlymotivated and guest driven
  • Excellent interpersonal and communicationexperience, both verbal & written
  • Flexible and able to work various shifts,ability to work in high pressure situations
  • Excellent grooming standards

YOUR ROCKSTAR EXPERIENCE

  • Four year college degree or equivalent experience required
  • A minimum of 4years of progressive responsibility in food and beverage industry required
  • A minimumof 2 years of personnelmanagement, preferably in a hospitality / service industryrequired
  • Experience in resolving customerissues / complaints as well as overallexcellent customer servicerequired
  • Proficient incomputer software including Microsoft Word andExcel
  • Solid timemanagement, organization and prioritizationskills
  • Proven ability toeffectively build and foster a team environment
  • Ability to makedecisions in a fast-paced environment
  • Must be of legalage to service alcoholic beverages
  • Ability toeffectively communicate verbally and non-verbally with others
  • Ability to workwith all personality types even in adverse situations
  • Ability toprioritize, anticipate situations, and take quick action
  • Ability to managemultiple projects and recommend / implement effective solutions
  • Demonstratedcommitment to customer service
  • Excellent problemsolving / decision making skills
  • Ability to workindependently and proactively in a fast-pacedenvironment

    • MENTAL &PHYSICAL REQUIREMENTS

  • Ability to lift at 25 – 100 pounds
  • While performing the duties of the job, the employeemay be required to walk or stand for long periods of time
  • Must be able tobend, climb, balance, reach, stoop, kneel, crouch or crawl without hindrance
  • While performingthis job, employee will be exposed to sunlight, heat, wet and / or humid conditions
  • Maintains aprofessional appearance appropriate to position and as per Hotel policy
  • Fine motor skills
  • Ability to climbon step stool or ladder in order complete elements of the job or facilitatemaintenance issues

    • OUR EMPLOYEE BENEFITS

  • Birthdayholiday in addition to your yearly holiday allocation
  • FertilityTreatment Support Leave - up to three days' paid leave in any one year for anemployee to undergo fertility treatment
  • EmployeeBounty Program providing opportunities to earn a compensation for new hirereferrals with no cap on number of referrals made
  • Companycontribution towards gym membership fees for all eligible employees – lookgood, feel good, work good
  • IdeasAward - Quarterly award to double gross basic salary for 1 month to employeewith most valuable suggestion / feedback
  • 2 free nights’ accommodationacross any of our Generator x Freehand properties globally
  • Reduced room rates for staff as well as friends and family members (weoperate in several locations across Europe & US so your next holiday issorted)
  • International career opportunitiesso you can travel the world while working with us (win-win!)
  • Social events, celebrationscalendar & various employee recognition schemes – we never ever need an excuse to let our hair down!
  • Onlinelearning tools to help you develop, learn and grow

    • LOCAL EMPLOYEE BENEFITS

  • 9 holidays
  • Medical + Dental + Vision (subsidisedcontributions)
  • Life &Disability (employer paid)
  • Paid sickleave, time off and vacation (altogether 96 hours per calendar year)
  • Voluntaryproducts : Voluntary Life, Legal Shield / ID Shield, Pet Insurance, HospitalIndemnity, critical illness, Accident Insurance and FSA

    • SO YOU THINKTHIS MIGHT BE YOU?

    That'scool. Send us your application in English. If you’ve got questions, get intouch!

    Also,check out or our social media pages. Here you maywell find the answers to life, the universe and everything, including why thereare no penguins at the North Pole. We look forward to hearing from you.

    Employmentwill be based upon personal capabilities and qualifications withoutdiscrimination on the basis of race, color, religion, sex, gender identity,age, national origin, disability, sexual orientation, or any other protectedcharacteristic as established by law.

    Join Usand help us achieve our Vision!