BEHAVIORAL HEALTH CASE MANAGER

Join CASL as a Behavioral Health Case Manager and Make a Difference

Are you passionate about making a difference in the community and helping individuals overcome behavioral health challenges? Join us at the Chinese American Service League as a Behavioral Health Case Manager and become a vital part of our mission to support and empower our community members!

Your Mission :

Reporting to the Behavioral Health Program Coordinator, the Behavioral Health Case Manager works collaboratively with all CASL program departments to assess and address the behavioral health needs of entire households. This role involves visiting clients of all ages, conducting interviews, documenting assessments, and developing service plans to help clients overcome challenges and achieve their goals.

About CASL :

The Chinese American Service League is a dynamic and forward-thinking organization dedicated to empowering and serving the Chinese American population and the broader communities. Established with a rich history spanning several decades, CASL has consistently evolved to address the evolving needs of its constituents while fostering cultural pride, integration, and community development.

For over 45 years, CASL's comprehensive programs have connected families and individuals with the vital support they need : providing an educational and cultural foundation for our children, ensuring our seniors live full and independent lives with dignity, enhancing education and training for tomorrow's workforce, putting immigrants on the pathway to citizenship, securing our community's housing and financial well-being, navigating healthcare systems and wellness resources, and providing equal access to justice. Since our founding, CASL has been rooted in the principles of equity and justice. That legacy continues to shape our efforts today as we strive to champion diversity, equity, inclusion, and accessibility at all levels of the organization.

To hear about :

CASL's history, watch here

CASL's future, watch here

Your Impact :

As a Behavioral Health Case Manager you will :

Key Responsibilities :

Client Advocacy and Assessment (70%) :

• Facilitate regular interdepartmental team meetings to implement the Client Advocacy Unit Model throughout the whole agency.
• Develop and maintain relationships with community partners to connect clients with additional services / programs.
• Conduct behavioral health intake with enrolled clients and re-assess the needs to understand the Social Determinants of Health affecting them or their family's behavioral health wellbeing.
• Evaluate treatment options and create comprehensive service plans for clients to address their identified needs and goals, and / or collaborate with other clinical or medical professionals.
• Work with individuals, couples, groups, and families to help address behavioral, emotional, mental, or social issues through case management, crisis intervention, community support, and / or counseling / therapy services under supervision of clinician / Qualified Mental Health Professional.
• Hold quarterly and ad hock stakeholder meetings with individuals served and community stakeholders to obtain feedback.
• Coordinate service delivery with the individual's primary care provider, care coordination entity, managed care entity, and / or other external entities providing care and services to clients.
• Ensure individuals receive referrals for substance-related and addictive disorder treatment services, as needed.
• Conduct community outreach and education to increase staff and community members' awareness towards behavioral health.
• Ensure confidentiality of information is maintained appropriately by following CASL policies / procedures as well as the State of Illinois regulations.

Administrative Responsibilities (30%) :

Must Haves - To thrive in this role, you should have :

Nice to Haves

Physical Demands :

Work Environment and Schedule :

Why Choose CASL :

Inclusivity : Join an organization that values mutual respect and acceptance, fostering a culture of inclusivity.

Empowerment : Support staff empowerment through skill development and growth opportunities.

Collaboration : Be part of a workplace that thrives on collaboration and teamwork.

Transformation : Envision and realize transformative changes in people, processes, and policies.

Resiliency : Work with a dynamic workforce and model resiliency to achieve collective strengths.

Compensation& Benefits :

This position offers a salary range of $57,000 - $70,000 annually , reflective of experience and qualifications

Join CASL and unlock a comprehensive benefits package designed to support you and your loved ones. As a full-time employee, you'll enjoy a range of options tailored to your needs : Medical, Dental, and Vision Coverage; 401k, Flexible Spending Account (FSA) & Health Savings Account (HSA); Life Insurance, AD&D Insurance, Disability Insurance; Voluntary Worksite Benefits, Pet Insurance; Employee Assistance Program (EAP).

Additionally, our holiday schedule includes New Year's Day, MLK Day, Chinese New Year, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous People's Day, Thanksgiving, the Day After Thanksgiving, Christmas Day.

Join Us and Make a Difference :

Join us at CASL, where together, we create a brighter future for our community.

Thank you for your interest in joining our team! Each resume is reviewed personally by our dedicated team members, not AI. This thorough and thoughtful evaluation process may take a bit of time, so we kindly ask for your patience. Rest assured, we will get back to you as soon as we have an update on your application status. We appreciate your understanding and look forward to reviewing your application.

At CASL, we believe that diverse perspectives fuel innovation and drive success. If you're excited about the opportunity but unsure if you meet every requirement listed, we still encourage you to submit your application. Our company culture thrives on the unique talents and experiences that each individual brings to the table. We're looking for the right fit, and that goes beyond a checklist of qualifications. Join us in shaping a dynamic and inclusive team where your skills and contributions truly matter.

CASL is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.