European Service LLC, is currently searching for a committed Case Coordinator - at our local Lombard office.
The ideal candidate will perform responsive and compassionate customer service to our Senior Clients and will be equipped to handle case management and direct supervision of Home Care Aides.
WAGE :
- 22 - 23ph Based on Experience
ESSENTIAL FUNCTIONS
As a Case Coordinator, you will :
Work in a team environment to assure the accomplishment of the office's workload and goalsBuild and foster trusted, client-centered relationships to keep clients engaged in care services based on the Care ProgramServe as a resource for technical questions, applications, and problem-solvingEvaluate, Plan, Coordinate, and Manage Homecare Aides to ensure the client's and company's best interestMaintain a good standing relationship with Community Care UnitEnsure that client and employee records are complete and currentSKILLS :
Excellent reading and writing skillsThoughtful people skillsOrganizational and multitasking under tight deadlinesBasic computer and office experienceAbility to effectively delegateQUALIFICATIONS :
Excellent communication in EnglishSecond language is a plusHigh School diplomaAbout European Service at Home, Inc. (ESAH) :
ESAH is an In-Home Service organization dedicated to fulfilling care needs so seniors can continue living at home. Our employees enjoy a work culture that promotes diversity and quality client service.
ESAH BENEFITS :
Paid trainingCompetitive payHealth, Dental, Vision, and Life InsuranceBereavement payVacation PaidCareer growthBi-weekly direct depositsContact Now : call / text a recruiter at 847-327-0224
We look forward to meeting you.