WE ARE NORTH SHORE MEDICAL CENTER!
Our primary function is to offer continuous nursing, medical, and other health and social services on a 24-hour basis, under physician directed care and RN supervision.
We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities.
WHAT WE OFFER
Job Summary :
The Intake Registered Nurse is responsible for assisting in the process of receiving, scheduling and triaging in-bound calls and referrals throughout the admissions department for patients in need of the services provided. In addition, the Intake Registered Nurse will support members of leadership through the implementation of systematic processes for all departmental goals and objectives. The review of assessments, and verification of insurance information processed in real time creates a sense of urgency for hospital admission placement.
Essential Role and Responsibilities :
Receive referral calls, obtain minimal demographic information, and refer the call to the appropriate source or schedule an assessment.
Process all requests for information and external referrals.
Completes pre-certifications as needed.
Determine what Releases of Information are needed, and process them accordingly, per policy.
Assist in obtaining needed records and information.
Arrange disposition and community resources. Communicate with the designated Treatment Coordinator as indicated.
Maintain all statistics; provide support to the Outcome Study, and other data, as assigned.
Maintains good communication with the Utilization Review, Business Office, and other staff as indicated.
Maintains log of received calls and disposition of the calls, and other informational tools as assigned.
Establishes and maintains effective relationships with customers, practicing good standards of customer service.
Responsible for assessing, diagnosing and treatment a variety of patient populations.
Responsible for working with adults and senior populations. Must be familiar with common diagnoses with these population groups and familiar with specific assessment interviewing skills for each population group.
PHYSICAL, MENTAL, AND SPECIAL DEMANDS
Demonstrated ability to work effectively and cooperatively with hospital staff, physicians and administration.
Must be able to work effectively and efficiently in an independent role.
Have the ability to sit and stand occasionally and walk frequently, reach above, at or below waist height, kneel, bend, stoop, turn, twist and throw from occasionally to frequently.
Have the ability to communicate clearly and see well enough to read charts, treatment plans and typewritten materials, hear well enough to detect noises on the unit and have the ability to discern odors frequently.
Be able to remain calm while working efficiently under stressful conditions.
Must possess good communication skills, to include writing techniques for reports and appeals and verbal presentations for telephone interactions and training seminars.
Must be able to meet the physical demands of the position to include both sitting for long periods of time and walking the grounds and units of the facility.
Be capable of the manual dexterity needed to use small business machines.
Qualifications / Experience :