Senior Collector

A company is looking for a Customer Service Representative - Senior Collector.Key ResponsibilitiesCollect on high-risk accounts to control loss rates and reduce gross charge offPerform in-depth skip tracing and leverage internal resources for customer / account informationNegotiate repayment options and assist consumers in understanding their financial situationsRequired Qualifications, Training, and EducationHigh School Diploma or equivalent; Associate's degree in Business Administration preferred2+ years of collections experience required1+ year of skip tracing and / or credit bureau experience requiredFamiliarity with repossession requirements and collection management softwareBasic understanding of Debt Settlement and Consumer Credit Counseling programs