Access Business Analyst - Central Scheduling

Essential Job Functions

• Supports and models behaviors consistent with themission and philosophy of Billings Clinic and department / service.
• Creates, builds, edits and maintains master templates within Cerner forResources, as requested by leadership and in accordance with the overarchingprinciples and guidelines and other access initiatives.
• May consult with department leadership and others in determining where toplace patients to be rescheduled. Responsible to hold existing schedules andcommunicates rescheduling needs with appropriate resources that are result of achange to a providers schedule.
• Must have a fundamental understanding of all access initiatives and processimprovement in the organization and how they work and help one another.
• If requested changes are not in alignment, being able to address suchconcerns with local leaders and escalating concerns through chain of command toensure things like appointment types and templates keep within the guard railsof the overarching principles and guidelines.
• Work with local leadership to ensure that templates are built to meet thecontractual obligations of the provider patient contact hours.
• May be responsible for manually applying changes that are not included in theautomated template roll.
• Works with trainers to update & maintain scheduling protocols based ontemplate changes and other departmental leadership requests. The Schedulingteam uses these as their guidelines in making appointments.
• Communicates the changes to the Scheduling Trainers and possibly thedepartment.
• May assist the trainers or others with any questions related to changes andtraining.
• Utilizes performance improvement principles to assess and improve quality.
• Identifies needs and sets goals for own growth and development; meets allmandatory organizational and departmental requirements.
• Maintains competency in all organizational, departmental and outside agencyenvironmental, employee or patient safety standards relevant to jobperformance.
• May provides support and assistance to the Scheduling team as needed anddirected by leadership.
• Performs other duties as assigned or needed to meet the needs of thedepartment / organization.

Minimum Qualifications

Education

Experience

Certifications and Licenses

Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed / certified and the licensure / certification must be in good standing.

Employee Benefits

Billings Clinic Employees

Billings Clinic is a “best” place to work because if its people. The collegial atmosphere, teamwork, pride in care, and numerous opportunities to grow both personally and professionally help keep our amazing employees here caring for patients.  State of the art facilities and advanced technology gives the health care professionals the tools to provide advanced health care in a healing environment.

Employees have the opportunity to make a difference in the lives of each other and our patients, making this a truly meaningful place to work. The organization also offers employees the opportunity to engage in numerous councils and educational opportunities leading to career growth and involvement in decision making and important initiatives. Beyond giving great care, employees’ ideas and insights are valued at every level of the organization.

At Billings Clinic, it is important to celebrate milestones and ensure that employees feel valued. Recognitions such as the DAISY or BEE Awards, Years of Service and the employee recognition program give everyone the opportunity to show encouragement toward team members who go the extra mile.

Billings Clinic offers excellent benefits and salaries, education assistance, paid time off, and learning plans for career growth. The combination of excellent benefits, strength of the organization and meaningful work make Billings Clinic one of the best places to spend a career in health care.

Billings, Montana is a friendly college community located near the magnificent Rocky Mountains with great exciting outdoor recreation just minutes from home.  Billings has great parks, trails, public lands, thriving restaurants, excellent schools, safe neighborhoods, and abundant events and family activities.

Explore some of the Billings Clinic employee benefits

Health

Short Term Disability / Medical Leave -Billings Clinic provides a short term disability medical plan which provides employees with days to use in the event of an extended illness or injury.

Financial

Tuition reimbursement and / or assistance programs are available for certain positions.

Growth & Community