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Scheduling Coordinator (Telestaff / UKG) - Reserved For AFD Employees Only

Scheduling Coordinator (Telestaff / UKG) - Reserved For AFD Employees Only

City of AustinAustin, TX, US
30+ days ago
Salary
$23.76–$27.56 hourly
Job description

Functions and Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

  • Creates and maintains schedules for the workforce.
  • Processes all scheduling transaction(s) towards staffing level needs and vacancies.
  • Manages forecasted scheduling needs for staff, including work schedule assignments, days off rotations, and notifying staff of overtime assignments.
  • Executes and manages the shift bid process.
  • Manages all aspects of the scheduling software application.
  • Develops, analyzes, and generates staffing reports based on personnel assignments, short and long term leave scenarios, vacancies, and workload data.
  • Researches, reports, and makes recommendations to management on potential solutions to business needs related to staffing models and workload data metrics.
  • Develops and implements scheduling policies and procedures.
  • Develops and or delivers training as it applies to scheduling policies and procedures.

Responsibilities – Supervisor and / or Leadership Exercised :

  • May provide leadership, work assignments, evaluation, training, and guidance to others

    • Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

  • Knowledge and experience using databases and spreadsheets.
  • Skill in data analysis and problem solving.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in oral and written communication.
  • Skill in planning and organizing.
  • Skill in using computers and related software.
  • Skill in planning and organizing.
  • Ability to work effectively in a team or as an individual contributor with a limited amount of supervision.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to quickly recognize and analyze irregular events.
  • Ability to perform mathematical calculations.
  • Ability to establish and maintain good working relationships with other city employees and the public.
  • Ability to train others.

    • Criminal Background Investigation This position has been approved for a Criminal Background Investigation.