Talent.com
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Electrician RecruiterNY, United States
1 day ago
Salary
$16.00–$18.00 hourly
Job type
  • Full-time
  • Permanent
Job description

Saratoga Cleaners is seeking a friendly and detail-oriented Customer Service Representative to join our team. This front-end team member will assist customers at the dry cleaning counter with dropping off and picking up orders, handling inquiries, and providing excellent customer service.

Schedule :

Full-time, Monday through Friday, 7 : 00 AM - 3 : 30 PM

Duties and Responsibilities :

  • Perform dry cleaning counter duties, ensuring a positive customer experience.
  • Check in customer orders (laundry items) and tag garments with ID tags.
  • Process customer orders at checkout, including cashier duties and handling payments.
  • Answer phone calls and respond to customer inquiries in a professional manner.
  • Perform general office tasks, including customer calls and basic Microsoft Office functions.
  • Coordinate with production staff to effectively communicate customer requests and special instructions.

Requirements :

  • Minimum of 3 years of customer service experience required.
  • Previous experience handling transactions and payments.
  • Bilingual in English and Spanish is preferred.
  • Basic proficiency in Microsoft Office and Excel.
  • Strong communication and organizational skills.
  • Compensation and Benefits :

    Why join Saratoga Cleaners?

  • Competitive hourly pay : $16-18 / hour, negotiable based on experience.
  • Full time, permanent, year round employment.
  • Paid time off, including sick time and paid holidays
  • Paid vacation time after 1 year of employment.
  • Opportunities for advancement within an expanding, family-owned company.
  • Apply today! A hiring manager will contact all qualified candidates.