Outreach Specialist Associate

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The Michigan Clinical Consultation & Care program is seeking an experienced, collaborative person to join our team as an Outreach and Engagement Specialist. MC3 provides no-cost psychiatry consultations, education, and resources to health care providers in Michigan treating pediatric and perinatal patients with behavioral / mental health concerns. MC3 offers its provider network live in-person and virtual trainings regionally and statewide, educational sessions with consulting psychiatrists, online educational modules, and local and regional behavioral health resource and referral navigation.

Join our dynamic team as an Outreach and Engagement Specialist, where you'll play a pivotal role in enhancing program awareness and utilization of our psychiatric consultation services. This role is crucial in building and maintaining relationships with health system leaders, physician organizations, and healthcare providers. Your efforts will directly impact the accessibility and effectiveness of mental health services in our community.

• Engage with Leadership and Providers : Connect with health system leaders, physician organizations, and prescribing health professionals through outreach to promote program services and identify opportunities for enrollment and engagement. (30%)
• Collaborate on Outreach Efforts : Work closely with regional Behavioral Health Consultants (BHCs) to deliver comprehensive, county-level outreach efforts aimed at increasing enrollment and utilization of MC3 services. (30%)
• Present Program Information : Conduct presentations at practice and clinic levels to educate stakeholders about the MC3 program. (20%)
• Facilitate Connections : Link MC3 regional BHCs and Child / Adolescent / Perinatal Psychiatrists with engagement opportunities to foster stronger relationships and program participation. (10%)
• Data Management : Accurately enter outreach and engagement activities into the database to ensure effective tracking and reporting. (5%)
• Represent at Events : Exhibit at local and statewide conferences and events to promote program visibility and engagement. (5%)
• Bachelor's degree or equivalent education and experience
• 1-3 years of reasonable professional experience.
• Excellent communication and customer service skills
• Collaborative working style
• Ability to participate in statewide travel as needed
• Ability to present to diverse audiences
• Ability to prioritize deadlines and multi-task
• Proficient in Microsoft Office applications
• Master's degree or equivalent education or experience
• Experience in or knowledge of primary care or healthcare setting

This is a full-time position, 40 hours per week. Work hours should typically be conducted Monday-Friday between 8AM and 5PM.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

In addition to the screenings indicated above under Michigan law, a criminal history check including fingerprinting is required as a condition of transfer or employment for this position.

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

The University of Michigan is an equal opportunity / affirmative action employer.