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Administrative Assistant
LHHLeland, NC, US12 days ago
Job type
- Full-time
Job descriptionProven experience in customer service, scheduling, or a similar role. Proficiency in SAGE Smart Sheets Google Meets , and other relevant software systems. Strong organizational skills with an ability to manage multiple priorities. Excellent communication skills, both written and verbal. Ability to work collaboratively with internal teams and external customers. Experience with Service Trade or similar scheduling systems is a plus.
LHH Recruitment Solutions seeking a detail-oriented and organized Administrative Assistant to join our team. This role involves direct interaction with customers, managing schedules, processing transactions, and ensuring seamless communication across teams.
Key Responsibilities :
- Serve as the primary point of contact for customer relations, ensuring a positive customer experience.
- Create and process purchase orders in SAGE and coordinate with Accounts Payable for timely payments.
- Utilize Smart Sheets and Google Meets to manage tasks and facilitate communication.
- Participate in remote training sessions via Microsoft Teams with other branches.
- Operate Service Trade to manage scheduling systems, assigning technicians based on skills and territory.
- Communicate with customers to confirm, schedule, and reschedule appointments.
- Process and manage credit card transactions for customer sales.
- Handle subcontractor invoices, ensuring accurate processing and payment.
Qualifications :