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VP, Expansion & Business Operations

VP, Expansion & Business Operations

Flourish HealthDenver, Colorado, .US
30+ days ago
Salary
$140,000.00–$160,000.00 yearly
Job description

About Flourish

Are you eager to work for underserved populations that do not traditionally have access to world-class care? Then you may have stumbled upon the right role for you! 1 in 25 adolescents and young adults will be diagnosed with serious mental illness. The majority of these families struggle to get care. Flourish (

  • https : / / flourish.health /
  • is here to ensure that everybody gets the same access we have.

About the Role

We are looking for a skilled startup operator who can lead the way in ensuring that Flourish health is compliant with all state requirements for our existing states as well as the states we expand into. You will be a one-person team. This means that you will be doing both high level strategic work with the c-suite as well as mundane execution. You will own full responsibility for the follow through.

Responsibilities :

Own billing operations, which requires incredibly well created operations to result in a swift billing cycle. Flourish’s success as a company hinges on the billing cycle being less than 30 days from service delivery to payment collected. This includes :

  • Ensuring Flourish Health is registered with Medicaid and credentialed with the healthplan
  • Collecting data on which of our patients are eligible for billing based on their engagement, reviewing edge cases with internal stakeholders
  • Submitting claims within 1 business day of patient meeting internal engagement criteria
  • Mobilizing stakeholders to solve any blockers

    • Own state expansions, which requires extraordinary project management, multi-stakeholder management, strategy and nuance, all while maintaining our operational excellence in both new and existing states. This includes :

  • Licensing Flourish Health as an organization in new states
  • Credentialing Flourish Health with regional and national payors
  • Registering Flourish Health with medicaid in new states
  • Licensing therapists and psychiatrists in new states
  • Credentialing therapists and psychiatrists with regional and national payers
  • Credentialing individual therapists and psychiatrists in new states
  • Registering individual therapists and psychiatrists with medicaid in new states

    • Own Flourish being in good standing with existing state stakeholders such as state licensing boards, state Medicaid, and state health plans. This includes :

  • Therapist licensure renewals and CEU management system
  • Psychiatrist licensure renewals
  • Psychiatrist DEA licensure renewals
  • Health plan credentialing problem solving for existing states
  • Medicaid registration problem solving for existing states

    • Skills :

  • Demonstrate startup adaptability, being able to prioritize and reprioritize when things change, manage time based on priorities, and reframe adversity as a growth opportunity
  • Set the bar for excellent project management including : identifying roles in the RACI model, distributing work, setting expectations with collaborators, keeping accessible and updated documentation, and communicating updates to stakeholders
  • Communicate effectively, including with : assertive communication, active listening, validation
  • Engage in healthy conflict and conflict resolution
  • Give compassionate, direct feedback; receive feedback mindfully; take accountability for your missteps; give grace for others’ missteps
  • Embody the confident humility to engage in problem solving and ask for help
  • Lead change management effectively, leveraging the strengths of other team members and building trust across the company

    • Role Requirements :

  • Has served as a senior leader at a startup before
  • Professional with 10+ years of relevant experience, including 10+ years of people management

    • The Right Person

    The right person (you!) cares deeply about improving outcomes and quality of life for individuals with serious mental health conditions. If that resonates, we encourage you to apply, whether you check all the boxes or not. We’re focused on cultivating a community of people who can grow with us, and you might be the person we’re looking for, even if you don’t realize it yet. Notably, we encourage those with lived experience, and members of traditionally underrepresented communities to apply, including people of color, LGBTQ-identifying people, veterans, and differently abled individuals.

    In your application, please feel free to note which pronouns you use (optional). If you need reasonable adjustments at any point in the application or interview process, please let us know.

    Job Type : Full-Time

    Work location : Remote

    Salary : $140,000-$160,000

    Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) matching
  • Paid Time off

    • EEO statement

    Flourish Health is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment that is free from discrimination and harassment on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local laws. We embrace diversity and encourage all qualified candidates to apply, as we believe that our differences make us stronger and more innovative. Our dedication to inclusivity is the foundation of our work culture, where everyone is valued, respected, and has an equal opportunity to thrive.

    E-Verify

    Flourish Health participates in E-Verify. As an employer, we comply with federal law by verifying the identity and employment eligibility of all individuals hired to work in the United States