Talent.com
salesforce Administrator

salesforce Administrator

TechnoGenLos Angeles, CA, United States
18 hours ago
Job type
  • Full-time
Job description

Job Title : Salesforce Administrator

Job Location : Los Angeles, CA

Job Type : Contract

Job Description

  • Managing system changes without interruption to the user by responding to change requests and proactively identifying needed changes to improve system usability
  • Manage user access (MFA / SSO) including new user setup / deactivation, roles, profiles, permissions, public groups, OWD, sharing rules .
  • Documenting all processes that impact / relate to Salesforce.com
  • Delivering User Assistance, Training, Adoption and Satisfaction
  • Monitoring and delivering Data Quality, Migration and Maintenance
  • Monitoring and managing exception logs for back end system integration with SFDC
  • Creating and maintaining reports and dashboards

Essential Functions

  • Manage Salesforce.com instances including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues
  • Hands on configuration of all new and existing Salesforce.com features including user management, security, custom objects / fields, page layouts, validation rules, workflows / Process Builders, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages
  • Assist in understanding and resolving process bottlenecks, data issues and inconsistencies towards operational efficiencies. Anticipate challenges and scale processes, technology and team to support the growth of the business
  • Participate in change management and deployment process
  • Hands on Data management - including exporting / importing data as appropriate, monitoring and managing exception logs for back end system integration with SFDC; managing duplicate records ; identify, debug and develop improved data interfaces and integrations with other systems
  • Keep up to date with Salesforce releases, features and best practices
  • Perform system maintenance including security reviews, release updates, Health Check, and Optimizer.

    • Required Qualifications

  • Bachelor's degree in computer science, business administration, or a related area or 8 years of relevant experience
  • Certified or in progress of completing Salesforce.com Advanced Admin
  • 5+ years of Salesforce.com advanced administration experience including experience with Data loader, IDE, Workbench, Ant, VS Code
  • 5+ years of experience working in Agile environment
  • 4+ years of experience with managing Sales Cloud, Service Cloud, Communities, Marketing Cloud , etc.
  • 3+ years of experience using SOQL, VF, Lightning Components, JIRA and process flow tools
  • 3+ years of experience building web-based UIs and Lightning UIs / Components
  • 3 + years of experience utilizing HTML, JavaScript, and / or CSS
  • Experience managing at least 2 deadline-driven projects simultaneously
  • Ability to work on-call rotations

    • Education :

  • BA / BS Degree in Computer Science, Engineering, Information Technology or related field.