Head of Front Office Systems

A company is looking for a Head of Front Office Systems who will lead the design, development, and optimization of customer-facing platforms.Key ResponsibilitiesOversee implementation and optimization of Salesforce and ensure platform configurations align with business processesManage the development and deployment of customer and partner portals for improved engagementDrive initiatives to modernize front-office systems and incorporate AI-driven tools for customer personalizationQualificationsMinimum of ten (10) years of experience managing front-office systems, including five (5) years leading Salesforce implementationsExpertise in Salesforce development, configuration, and integrationsExperience with enterprise portals and customer engagement platformsStrong leadership and cross-functional collaboration skills