CUSTOMER SUCCESS MANAGER

Come join Motivosity as a Customer Success Manager!

Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time to join. Motivosity is recognized as being a 'Best Place to Work', and is known and loved by not just our own friendly team, but by hundreds of thousands of people whose lives are more enjoyable because of what we do. Our teammates are famous for being both high-energy and being at the top of their game. Right now if you're feeling the draw to work in a company that's helping people be happier about life at work, it might be time to become a MVer.

About the Customer Success Manager position

We are seeking a talented Customer Success Manager to work with customers to coordinate service, support, renewals, and expansion efforts. This position as a CSM is part account management or customer service, part sales, and part operations.

Senior Customer Success Manager responsibilities include :

• Manage a large book of accounts including SMB and Mid Market customers
• Facilitating customer account renewals to maximize retention
• Communicating effectively with customers regularly and fostering strong relationships with clients
• Improve customer engagement and outcomes by providing consultative and strategic advisory services
• Expand customer accounts by introducing other company products and services
• Create customer champions and advocates

Senior Customer Success Manager qualifications include :

Perks of being a MVer :