Sr. Manager Information Technology

Position Information Position Title Sr. Manager Information Technology Position Category Staff (Exempt) FLSA Exempt FTE 1 Location Thousand Oaks University Background The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each person’s dignity. Basic Function Under the direction of the Sr. Director of IT Infrastructure, the Sr. Manager Information Technology is responsible for leading the client services and network teams. The incumbent will manage, maintain and deploy client and enterprise network technologies. Representative Duties

• Supervise the Service Desk Manager and the operations of the Help Desk, Client Services, server and network support and Telecom areas. E
• Provide general guidelines, create and manage policies within these areas. This position should ensure consistent communication among staff and clients. E
• Troubleshoot server and network problems as they arise. E
• Respond to user requests for assistance and malfunction correction : serve as a technical resource to users, providing technical information and assistance. E

Install, maintain and upgrade PC servers. E

E = Essential Duties

Knowledge Of

Ability To

Minimum Qualifications Any combination equivalent to : in Computer Science or related degree and six years of experience managing Windows or Linux servers, storage, VMs, Layer-2 and Layer-3 networking equipment, and four years of supervisory experience. Preferred Qualifications Prior experience at Associate Director or Director level within an academic institution

IT certifications a plus Licenses and other requirements None Physical Abilities Detect to understand appropriate written correspondence; operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer; communicate to exchange information in person, in writing, on the telephone and by email; stationary position for extended periods of time; move or transport light objects; position self to store and / or retrieve files Environment Office Environment, constant interruptions, requires some night and / or evening work to complete work in off-peak periods. Hiring Range $90,000-$95,000