Catering Lead

Description :

The Catering Lead supervises total catering operations in one unit. This position includes duties such as catering order taking, driver scheduling, catering production and preparation, general cleanliness and organization of the Catering Department. The Catering Supervisor works with outside customers and directly communicates with guests daily.

As the Catering Supervisor you will supervise the preparation, presentation and service of our great food. The catering supervisor interacts closely with catering and retail employees as well as the restaurant managers.

Job Tasks and Responsibilities :

• Accepts and modifies orders over the phone using POS
• Enters online orders into POS
• Resolves guest concerns with manager approval
• Assigns deliveries to catering employees
• Begins and completes baking / food preparation
• Assembles catering food in baskets, trays and bowls
• Makes deliveries by vehicle and / or by foot
• Responsible for breakfast and lunch preparation
• Responsible for clean-up duties
• Empties trash as required
• Responsible for distributing catering tips daily
• Executes Catering Sales Initiatives as necessary, including but not limited to :

Daily customer call backs

Menu drops

Community event coordination and execution

Menu presentations and food tastings

Identifying sales leads through active territory canvassing, ie : cold calling

Secondary Functions; Expo Duties, Cashier, Dishwasher, Line Cook

Highlighted tasks include :

Requirements :

Job Specifications and Requirements :

Additional Info :

We are an Equal Opportunity / E-Verify Employer.

We follow all Ban the Box and Fair Chance hiring guidelines per federal and local laws.