Training Instructor for FPS New Mexico Statewide Contract
Objective
This position provides required new hires and periodic refresher curriculum to Protective Service Officers who provide "guard" services to DPC clients by the Statement of Work for the contract. This position will ensure that all PSOs have attained proficiency, are thoroughly trained, and received appropriate certification in the requisite coursework for their respective contract in a timely and efficient manner.
Essential functions :
Competencies
Supervisory Responsibilities
Trainers have supervisory responsibilities over trainees under their care, custody, and control during all training activities. Trainers must enforce discipline over the trainees and immediately advise the Program Managers to whom the trainee will be assigned and the Manger Operations and Support Services of any discipline or competency issues that arise. Such cases will be promptly dealt with fairly and consistently.
Work Environment
This position works with supervision from the Program Manager and the Training Manager. The former will support the conduct of training curricula, the addition of new curricula, and scheduling classes. At the same time, the latter has oversight of scheduling, performance evaluations, and coordination with the Program Manager.
This position is expected to work 30-40 hours per week, including travel to remote locations.
This position requires responsive and friendly customer service skills accompanied by professionalism and patience. Many trainees are not conversant in the subject matters to be discussed and will require a practical orientation and base-level training that may require extra time.
Exposure to noise levels over 85 decibels for more than 4 to 6 hours per day can be expected at the ranges. Trainers are to use protective ear and eyewear that minimizes exposure to any damage to hearing or sight.
The trainer may also serve as an Armorer for specific gun manufacturers, which entails the safe use of clearing protocols for weapons, protective gear for cleaning guns, and appropriate attention to detail in the examination of the fitness and suitability of a firearm.
Must be proficient in the English language.
Physical Demands
The physical demands described here an employee must meet to perform the essential functions of this job successfully.