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Medical Records Clerk

Medical Records Clerk

Cardiac SolutionsPeoria, AZ, US
30+ days ago
Job description

POSITION SUMMARY :

This position is responsible for acquiring and maintaining proper documentation for all necessary medical records in a professional and confidential manner.

ESSENTIAL JOB DUTIES :

  • Prepares physician and clinic schedules three days in advance.
  • Scans, indexes, and verifies medical records.
  • Faxes 2nd requests on next day appointments.
  • Answers overflow calls and rotates through working the Release of Information desk.
  • Activates patients in Patient Portal, checks messages and answers patient questions.
  • Processes Not-In-System folder in FaxCom to be done daily.
  • Checks Hybrid fax throughout the day and refaxes any unsent faxes.
  • Adds New Referring Physicians and APP's to the Service Provider database and notifies the Billing department. Also adds electronic addresses in the portal.
  • Completes Outlook emails and Electronic Medical Records system (EMR) flags throughout the day.
  • Acquires necessary medical records and documents for patient charts by communicating via telephone, facsimile, or personal contact with other medical facilities.
  • Prints add-on reports at 8 : 00 a.m., 11 : 30 a.m., 1 : 30 p.m., 3 : 00 p.m. and 4 : 15 p.m. Emails Medical Records staff if report is run prior to 4 : 15 p.m.
  • Retrieves medical records box in Front Office and Physician's outbox in Physician's room and distributes outbox to appropriate staff.
  • Checks phone and online Patient Portal messages and replies to them.
  • Review mail, stamp and distribute to appropriate departments.
  • Process P2P prints out notes and indexes to patient charts.
  • Check Link Logic errors / DTS throughout the day and process errors. Must also communicate with appropriate manager for assistance.
  • Responsible for moving records in Fax Com Folders to include : MedRecords, Records Release, Referrals, and Index the To Index Folder.
  • Responsible to obtain / verify orders with physicians for Front Office staff.
  • Run Records Release report daily between all offices.
  • Other duties as assigned per the need of the organization and within scope of position.

Position Requirements

KNOWLEDGE, SKILLS AND ABILITIES :

  • Knowledge of Microsoft Office products.
  • Knowledge of HIPAA regulations.
  • Skill in prioritizing work assignments.
  • Skill in utilizing computer software.
  • Ability to maintain confidentiality and professionalism.
  • Ability to work effectively with others.

    • EDUCATION AND / OR EXPERIENCE :

  • Minimum of one year’s experience in a medical office or healthcare field preferably working in a medical records position.
  • Excellent verbal and written communication skills.
  • Excellent customer service skills.
  • Medical terminology preferred.
  • Experience using electronic medical record programs preferred.