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Telecommunications Specialist 3

Telecommunications Specialist 3

CDO Technologies IncRichmond, VA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Position Overview :

Telecommunications Specialist provides technical work / expertise on various IT and telecommunications projects. The ideal candidate will possess a strong background in IT systems and telecommunications technologies, a proven ability to lead teams, and a dedication to delivering quality solutions that meet user requirements.

Key Responsibilities :

  • Project Leadership : Direct and manage technical work on assigned projects, ensuring alignment with user requirements and organizational goals.
  • Technical Analysis & Documentation : Perform analyses, prepare technical documentation, and deliver briefings and presentations to stakeholders.
  • On-site Management : Lead on-site management for installations, overseeing processes to ensure success and compliance with project plans.
  • System Maintenance & Troubleshooting : Install, operate, maintain, configure, troubleshoot, and repair IT systems, including devices, circuits, cables, components, software, and end-user devices.
  • Project Planning Support : Assist in developing and managing project plans, including monitoring task performance, work products, and adherence to schedules.
  • Vendor Coordination : Collaborate with Vendor Project Managers, Contracting Officer Representatives (COR), and program points of contact to ensure accurate technical solutions and user satisfaction.

Minimum Qualifications :

  • Experience :

    • A minimum of seven (7) years of progressive IT experience.

  • Experience with projects demonstrating proficiency in the following technical areas :

    • Telecom Installation and Maintenance : Installing and maintaining ISDN, analog, and VoIP phones and endpoints; troubleshooting telephone hardware / software issues; managing circuits (e.g., SDH, SONET, MPLS, DSL, Ethernet).

  • Telecom Configuration and Troubleshooting : Configuring and resolving issues with VoIP hard / softphones, voicemail profiles, Extension Mobility profiles, and Cisco Unified Communications Manager systems.
  • Project and Equipment Management : Supporting enterprise voice services projects, providing inventory updates, and managing telecom assets using IT Asset Management Systems (ITAMS) and Telephone Management Systems (TMS).
  • Logistics Support : Delivering and retrieving IT / telecom equipment; attending working group meetings and providing incident reports for equipment failures.
  • The Specialist should be adaptable to last-minute changes in workload, capable of handling tasks of varying scope, and able to collaborate with on-site points of contact for physical installations. A valid driver’s license is required for work-related travel.
  • At least one project meeting the above requirements must have occurred within the last three (3) years.
  • Security Clearance :

    • Must possess IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at the time of proposal submission.

    Required Skills & Competencies :

  • Expertise in IT and telecommunications systems, including hardware, software, and network connectivity.
  • Strong troubleshooting and problem-solving skills for IT systems and components.
  • Ability to lead teams effectively and manage on-site installation processes.
  • Proficient in preparing technical documentation and delivering professional presentations.
  • Excellent coordination and communication skills to work effectively with vendors, team members, and stakeholders.