Product Support Analyst 2

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India.

We are seeking an experienced Product Support Analyst II with 5-7 years of experience in the field or a related area. This role is responsible for :

• Providing first-line support to users experiencing issues with the CRM or Help Desk systems
• Troubleshooting problems and ensuring the smooth operation of the CRM and Help Desk software
• Developing and conducting training programs tailored to all levels of CRM and Help Desk users

Responsibilities

Qualifications

Preferred

Additional Details

The base range for this contract position is $37 - $47 / per hour, depending on experience.

Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered.

About Us

STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.

Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.

Check out more at www.stand8.io; and reach out today to explore opportunities to grow together