Skilled Nursing and Rehab -
Admissions Assistant
A Skilled Nursing & Rehab facility located in Miami, FL is seeking a full-time experienced Admissions Assistant to join the team!
Position Summary
The Admissions Assistant will manage the facility’s admissions process and provide customers with facility-related information via facility tours, personal visits, assessments, follow-up, etc. Assist Marketing Director in achieving facility’s census and quality mix goals.
Responsibilities of the Admissions Assistant :
- Greet office visitors in a friendly and professional manor.
- Assist potential residents and their families by conducting tours of the Facility and answer questions regarding the facility and admissions process.
- At the time of admission, meet with the resident and their families to assure all necessary forms are completed.
- Respond to inquiry calls from hospital discharge planners, families, and other referral sources.
- Manage the admission process by always maintaining the updated bed availability and facility services information.
Requirements of the Admissions Assistant :
Demonstrate basic to intermediate skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.Customer Service Oriented with the ability to work well under pressure.Highest level of professionalism with the ability to maintain confidentiality.Strong attention to detail and accuracy, excellent organizational skills with the ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.