Donation Management Specialist

Job Description

This is a remote contract role for a Donation Management Specialist. The Donation Management Specialist will provide excellent customer service by taking inbound calls from donors for various charities, non-profit and for-profit companies. This position will require excellent data and financial security protocols. As well as, accurate data entry. There are no health benefits offered, and it is a contract position (1099).

You must reside inside the Continental United States.

Please complete this application for consideration for the openings :

https : / / zfrmz.com / Ayf1mXt8lz0eb7EybGXF

Requirements

• Experience in customer service or related field preferred
• Excellent verbal and written communication skills in English; bilingual a plus
• Good problem-solving skills and ability to think critically and creatively in handling customers' issues
• Ability to multitask, prioritize, and manage time effectively
• Ability to work independently and as part of a team
• Experience with Microsoft Office and familiarity with customer service software, preferred
• MUST pass a background check
• Must have a PC with Windows 10 or 11...
• Chromebook, I-pad, and Mac computers are NOT compatible
• Must have high speed internet (hardwired only, not Wi-Fi)
• Must have a dedicated phone line without voice mail.
• High school diploma or higher preferred

Benefits