Executive Assistant to the President / COO-Midco

Job Description

Job Description

Steele Recruiting LLC , based in Minneapolis, Minnesota, is a leading retained search firm specializing in permanent placements of Executive Administrative Assistants and Chiefs of Staff for C-Suite and Senior Leadership across the United States. With over 20 years of recruitment experience, we are renowned for our quality placements, professionalism, and unwavering commitment to confidentiality for both clients and candidates.

We are currently partnering with our trusted client Midco , for an Executive Assistant to the President / Chief Operating Officer (COO) , located in their operational headquarters in Sioux Falls, South Dakota.

Midco is a telecommunications provider of Fiber Internet, TV, and Phone services. They have been in business since 1932, serving homes and businesses primarily in rural areas in the Midwest Minnesota, Wisconsin, North Dakota, South Dakota, and Kansas. Midco ensures everyone has access to the best technology available when connectivity demand is on the rise.

The team of 1900 employees is ambitious, imaginative, and optimistic. They are dedicated to innovating for, empowering, and inspiring the people of the Midwest. Since Midco started, they have been looking ahead and investing in the next big thing.

Proud of our Awards : “Top Midsized Employer in America” by Forbes Magazine

Midco has been rated among the best mid-sized companies to work for in America in 2021, 2022, and 2023 by Forbes Magazine. Midco has also earned the highest ranking in Customer Satisfaction in Residential Internet Service in the North Central region by JD Power in 2022.

The Role

The Executive Assistant to the President / COO plays a critical role in ensuring seamless operations by managing information flow, schedules, and tasks. This role involves high-level administrative support, including calendar management, email oversight, travel coordination, event planning, expense reporting, and other essential functions. The ideal candidate is proactive, highly organized, and possesses exceptional communication, prioritization, and problem-solving skills. A high level of emotional intelligence and the ability to balance multiple priorities in a fast-paced environment are key to success in this role.

What makes this opportunity unique?

You will be the right-hand partner to the newly appointed President & COO —an inspiring leader with a team who is brimming with innovative ideas . In this pivotal role, you will provide high-level administrative and strategic support, helping to shape the future of Midco. Their culture is built on collaboration, where professionals excel in their expertise and open dialogue is encouraged—whether through “ Ask Me” sessions directed to the President, or hands-on engagement in the field to ensure exceptional service. Your expert administrative and communication skills will be instrumental in maximizing the President's effectiveness, allowing him to lead with impact. If you thrive in a dynamic, forward-thinking environment and are ready to make a meaningful difference, we invite you to be part of this journey.

Primary Responsibilities

Executive Support

Serve as the primary administrative partner to the President / COO.

Manage and prioritize complex calendars, field scheduling requests, and conduct an annual review of standing meetings for efficiency.

Monitor and manage email correspondence, ensuring urgent matters are addressed promptly.

Coordinate executive outreach, including industry trade association relations and key partnerships.

Prepare the President and COO for meetings by gathering agendas and materials in advance.

Schedule, attend, and document key leadership meetings as required.

Event & Logistics Management

Plan and oversee logistics for corporate events and engagements led by the President and COO.

Arrange and coordinate detailed travel plans, including itineraries and accommodations.

Organize company-wide leadership meetings and assist with event execution.

Administrative & Financial Duties

Handle expense reporting and approvals for the President / COO, and his direct reports.

Compose and manage confidential correspondence.

Maintain an organized, secure password management system.

Process invoices and incoming mail.

Support other executives and leadership team members as needed.

Operational Efficiency & Strategic Contributions

Work with a high level of discretion and diplomacy in handling confidential information.

Take initiative in problem-solving, ensuring a proactive and solutions-oriented approach.

Manage multiple projects with competing deadlines while maintaining attention to detail.

Communicate effectively across teams, ensuring alignment with organizational goals.

Provide independent judgment and decision-making when necessary to represent the executive team.

Competencies and Skills

Strategic Prioritization : Ability to manage multiple projects and deadlines efficiently.

High-Level Confidentiality : Experience handling sensitive information with discretion.

Tech Savvy : Proficient in Outlook, Word, Excel, PowerPoint, and web / video conferencing tools.

Strong Communication : Excellent verbal and written communication skills, with experience interacting at the executive level.

Problem-Solving : A proactive approach to identifying challenges and implementing solutions.

Process Improvement Mindset : Ability to refine workflows and improve efficiency.

Independent Judgment : Skilled in making executive-level decisions when needed.

Collaborative Team Player : Comfortable working across all levels of an organization.

Event & Travel Management Expertise : Strong logistical planning and coordination skills.

Education / Experience

Bachelor's Degree preferred or equivalent work experience.

5+ years of executive assistant experience in the C-Suite, supporting a President, CEO, CFO, COO, or similar.

Advanced proficiency with Outlook, Outlook Calendar as well as key applications such as Word, Excel, PowerPoint, and web / video conferencing skills required.

Specific experience managing busy / complex calendars and email accounts on behalf of an executive

A strong team player, who thrives in a collaborative setting and can work with individuals at all levels of the organization.

Exceptional attention to detail with strong problem-solving skills.

Executive-level written and verbal communication skills. Experience interacting with external and internal executives and constituents.

Skilled in the use of standard office equipment (e.g., copiers, business telephone systems).

Ability to manage multiple projects and initiatives simultaneously, ensuring timely and effective execution.

Possesses communication skills to effectively convey ideas and collaborate with diverse groups.

Flexibility to adjust strategies and approaches based on changing needs and organizational priorities.

The team member is occasionally required to reach with hands and arms, stoop, kneel, or crouch.

The noise level in the work environment is low to moderate.

Team members may be required to work over 40 hours per week and other than normal business hours, such as holidays, evenings, and weekends as business demands.

Compensation / Outstanding Benefits :

Outstanding Executive Assistant Salary

Annual Bonus Eligibility

Friday Work Remote

Free Midco services (Internet, cable)

Cell phone reimbursement

Medical, Dental, Vision

Life / AD&D

401K with match

Wellbeing programs (Omada, Hinge Health, Sleep Charge)

Educational Assistance

HSA, FSA and Dependent Care FSA

Pet Insurance

PTO, Sick Days, 8 paid Holidays

Volunteer time off

Parental leave and adoption assistance

Short and long-term disability

Midco is committed to complying with all laws prohibiting discrimination in employment and is proud to provide equal employment opportunities to applicants and employees without discrimination on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by local, state, and federal law.