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PART-TIME DIAGNOSTIC IMAGING REGISTRAR / SCHEDULER

PART-TIME DIAGNOSTIC IMAGING REGISTRAR / SCHEDULER

Tower Imaging Valencia LLCCA, United States
3 days ago
Salary
$22.00–$24.00 hourly
Job type
  • Part-time
Job description

Job Type

Part-time

Description

Position Summary

We are seeking a detail-oriented and customer focused Part-Time Diagnostic Imaging Registrar / Scheduler to join our team at Tower Imaging Valencia. This role plays a critical part in ensuring patients receive exceptional care by scheduling diagnostic imaging services efficiently and professionally.

Key Responsibilities :

  • Schedule and coordinate diagnostic imaging appointments for patients, ensuring accuracy and efficiency.
  • Provide outstanding customer service to patients, answering questions and addressing concerns regarding imaging procedures.
  • Verify insurance information and collaborate with our insurance verification team.
  • Collaborate with radiology staff and other departments to ensure smooth workflow.
  • Maintain accurate and up-to-date records in the scheduling system.
  • Handle incoming calls and inquiries in a professional and courteous manner.

Essential Responsibilities

  • Demonstrates behaviors that reflect Tower's core values of quality, safety, teamwork, accountability, integrity and respect.
  • Meets all requirements for confidentiality of business, patient, and billing information.
  • Complies with HIPAA, CPI, Red Flag, and all other legal requirements related to medical environments and information.
  • Communicates effectively and courteously with all contacts -internal and external.
  • Maintains current knowledge of, and follows, company and department policies and procedures.
  • Meets all applicable safety requirements for the position and work environment, including prompt injury reporting.
  • Complies with all rules of conduct; follows directions and accepts and respects authority.
  • Meets attendance, punctuality, and productivity requirements for the position.
  • Meets dress and behavior standards.
  • Is willing, adaptable, and able to learn new methods and systems.
  • Manages personal and financial information with honesty and integrity.
  • Respect patient dignity and provides exceptional customer service.
  • Provides exceptional customer service.

    • Other Duties

  • Attends meetings and / or training seminars as requested.
  • Other duties as assigned.

    • Schedule :

  • Part-time hours with a max 28 hours a week. Flexibility is appreciated . May be asked to cover various shifts. Possible weekend coverage.

    • Requirements

    Education and Experience

  • Previous experience in medical scheduling, preferably in diagnostic imaging or radiology.
  • Strong organization skills and attention to detail.
  • Excellent communication and customer service skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Proficient in using basic computer programs (e.g., Microsoft Office).
  • Knowledge of medical terminology and insurance processes.
  • Proficient in using Meditech is a plus.
  • Knowledge of scheduling PET / CT is a plus.

    • Knowledge and Skills

  • Uses critical thinking skills to interpret information furnished in written, oral, or schedule form.
  • Ability to analyze and prioritize information and job tasks.
  • Able to formulate appropriate responses to requests for services and information from patients, supervisors and co-workers .
  • Excellent written and verbal communication skills to obtain and convey information in a clear, accurate and timely manner.
  • Ability to maintain cooperative working relationships with administrative, technical and clinical staff.

    • Physical Requirements and Exposures

  • Frequent standing, sitting, bending, and walking.
  • Uses hands and fingers to operate computers and office equipment for up to 8 hours or more each day.
  • Occasional lifting of materials weighing up to 10 pounds.
  • Clear hearing and speaking voice sufficient for face-to-face and telephone communication.
  • Clear hearing and speaking voice, requires clear vision at 20 inches or less with or without corrective lenses.
  • Exposure to potential hazards : potential infectious agents (patients with fly, colds and the like).
  • Noise level : typical of an office environment and medical clinic.

    • Additional Information

  • Must be willing to work overtime when requested and authorized.
  • Must be willing to travel to off-site work meetings, trainings and events, if requested.

    • Salary Description

    22.00 - $24.00