Senior System Analyst

Position Details :

Job Title : Systems Analyst - III

Location : Foster City, CA (Onsite)

Duration : 12 Months contract with possibility of extension

Job Summary :

Hands on experience in setting up computers image, network connections / setup, windows infrastructure and configuration.

Solid understanding on Windows event logs, functions and tools.

Should be able to resolve day to day issues encountered on lab computers connected to instruments.

Coordinate with corporate IT for their initiatives and implement same initiatives on Lab computers (Windows Patches, Security Agents, and network drop etc)

Manage inventory of lab computers and periodically checking if those computers are running fine and / or require any update.

Maintain existing GMP standalone systems

Provide support during system audit trail review (Screenshots, data&restore etc)

Manage vendor's account on local computer

Perform periodic manual tasks, as applicable

Taking image of computer workstation during decommissioning, replacement, and / or qualification

Support cross functional teams for their initiates (print driver installation, security agents)

Issue Management- Existing GMP Standalone Systems

L1 support on sparc tickets created for standalone systems.

Work with team for tracking and trending issues on standalone systems

Support team members for their requests on new computer setup, local configurations, validation of system, decommissioning old computers, taking an image and managing those images.

Support cross functionally for multiple initiatives that require changes in lab computers like driver installation, local account / group / permission management.

Support lab personnel for issues regarding computer, IT infrastructure, and day today request regarding computerized systems in the lab.

Team player, customer focused, Critical thinking, and problem solving skills are critical for this role