Business Development Manager

Do you love creating community connections?

Home Instead West Indianapolis is looking to expand its team with a Business Development Manager.

The BDM works to be a community liaison educating marketing and creating connections with referal providers in the area. Help to connect seniors to our in home services via creating connections with our community!

This role will report to the office and then meet with referal providers in the community to promote the Home Instead brand and become a "Solution Provider" to seniors in the Indianapolis area. Through marketing activities and community events this person builds the crucial relationships with the referring businesses for senior care. This role will work to broaden brand awareness while fostering relationships with referal providers to generate quality leads for in home senior care needs.

Home Instead®

Business Development Manager Job Description

Klipsch Senior Care, LLC. d / b / a Home Instead

Objective :

The Business Development Manager is responsible for ensuring achievement of revenue objectives for their service area. Revenue is to be generated from a variety of Sales and Marketing duties, including researching and pursuing new referral sources, and enhancing and maintaining relationships with existing referral sources. This position is responsible for reporting results in moving relationships forward to the General Manager on a weekly basis, discussing successes and opportunities, and demonstrating documented progress and inquiry production in Sales / Marketing / Networking areas.

Primary Responsibilities :

• Reflect the core values of Klipsch Senior Care, LLC. d.b.a. an independently owned and operated Home Instead franchise.
• Responsible for researching and developing Referral Provider Network relationships and producing referrals; performs all phases of consultative sales process, including preparation and documentation of cold calls, follow-up calls, diagnosis of referral source and client needs, recommendation of appropriate Home Instead® services and additional community resources, maintaining and nurturing existing referral accounts, including follow-up, as necessary.
• Achieve inquiry generation objectives for assigned territory with the primary goal of bringing in new business to increase overall market share. Target accounts include, but are not limited to, hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, hospice, rehabilitation centers, etc.
• In conjunction with Home Instead franchise leadership, develops sales and marketing plans, detailing weekly and monthly activities focused on meeting or exceeding established goals.
• Develop and maintain knowledge of Home Instead brand. Effectively presents Home Instead marketing materials and services to referral providers, including 1 : 1 meetings, as well as planning, arranging, and conducting formal group presentations to referral providers.
• Maintain accurate records of all sales and prospecting activities including sales calls; presentations; closed sales; and follow-up activities within the assigned territory, including the use of software to maintain accurate records to maximize territory potential.
• Develop a database of qualified leads from referrals through face-to-face cold calling on referral providers, email, telephone, and Web.
• Conduct Service Inquiries and Care Consultations as needed following the consultative sales process.
• Adhere to all company policies, procedures, and business ethics codes.
• Participate in and contribute to the development of educational programs offered to clients, prospects, and co-workers.
• Conduct the initial client / Care Professionals introduction as needed

Secondary Responsibilities :

Education / Experience Requirements :

Knowledge, Skills and Abilities :

Position Information

Title : Business Development ManagerID : 2089

Please note that this is the job board for the franchise office located at 2611 Waterfront Parkway East Dr Suite 305 Indianapolis, IN 46214 . Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.

For job related questions please call the franchise office at 317-248-9299.