Business Process Manager II

A company is looking for a Business Process Manager II specializing in Card Issues Management.Key ResponsibilitiesAnalyze and improve current business processes to enhance operational efficiencyServe as a subject matter expert and manage process improvement initiatives across multifunctional areasSupport project activities and maintain metrics / service level reporting for assigned unitsRequired QualificationsBachelor's degree7+ years of bank operations experienceStrong PC skills, including proficiency in Microsoft SuiteAptitude in Lean, Six Sigma, and AOM methodologiesExperience in managing complex projects and leading teams