Technical Delivery Manager

Technical Delivery Manager

Full time permanent

Phoenix AZ

Smart Energy Water (

Who we are

SEW is the # 1 Energy and Water Cloud Platform, providing

cloud-based Software-as-a-Service (SaaS) solutions for Digital Customer

Engagement, Field Workforce Engagement, and Smart AI / Machine Learning to the

Energy and Utility sector. We help utilities improve their customer service,

operational efficiency, and maximize return on investments through the SEW

platform applications leveraging the mobile, AI, Machine Learning and Cloud

technologies.

Searching for your dream job? At SEW, we strive to help

our employees find passion and purpose. Join us in changing the way the world

use energy & water and become part of our innovative and talented team!

SEW Technical Delivery Manager is very key role in SEW product delivery organization who should have strong business and systems Integration background who have experience in analyzing, designing and / or developing best practice business changes through technology solutions. SEW Technical Delivery Manager is key person whose knowledge about client technology and business landscape and SEW product / platform integration is key to both client and SEW success.

Roles & Accountabilities

• Lead product delivery engagements from post sales stage to successful delivery of the client delivery in terms of business scope, technologies / integration deliverables, budget, client satisfaction and achievement of required business outcomes.
• Manage all aspects of client delivery and solution delivery (Technical / Functional)
• Lead and manage the product delivery team with active communication and strong product business and engineering knowledge
• Prepare all client facing and internal deliverables such as project / test / data / functional / Integration technical plan, issues / risk register and weekly status reports
• Identify opportunities to provide additional value to our clients and to work internally SEW team to share new and enhanced business use cases and technology feature
• Drive the continuous improvements of our delivery methodology and service offerings based on client experiences
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors / stakeholders in solving governance, program / project management, business process and / or technical problems

Experience