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CUSTOMER SERVICE PATIENT ACCOUNT REPRESENTATIVE

CUSTOMER SERVICE PATIENT ACCOUNT REPRESENTATIVE

MedixFL, United States
3 days ago
Salary
$18.50 hourly
Job type
  • Full-time
Job description

Job Description

  • The goal of the Customer Service Collection Representative is to handle and resolve

outbound patient calls while providing excellent customer service while collecting on a $2500 cash goal per day.

  • To perform outbound calls to patients to collect patient liability and assist with inbound calls as well.
  • Provide payment options and address any questions or concerns the patient may have.
  • Document the outcome of the call and follow up as needed.
  • Handles patients' questions and concerns regarding billing, outstanding balances.

    • Schedule / Shift

    Monday - Friday 8 : 30a - 5p

    Location :

    Tampa, FL 33607 (On-site)

    Pay : 18.50 / hr

    For California Applicants :

    We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

    This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.