Job Description
Job Description
A Pharmacy Technician is responsible for assisting technicians and licensed pharmacists in operating a pharmacy. General duties include greeting and assisting customers in person and over the phone, entering and filling prescriptions, and cleaning and maintaining the pharmacy department.
Qualifications (Skills / Attributes) :
- Detail-oriented
- Good communication skills
- Excellent customer service and people skills
- Motivated
- Willing and able to learn and apply new information
- Team player
- Ability to apply general math knowledge
Responsibilities :
Provide excellent customer serviceLearn to independently input patient data and medication ordersCount, label, and package prescription drugs and suppliesSubmit prescriptions for third-party billing and learn how to trouble-shootAssist in ordering, stocking, and maintaining inventory of prescription medications, over-the-counter items, and necessary suppliesPerform general cleaning and store maintenance : filing paperwork, stocking items, keeping the store clean and professional-lookingWork with the pharmacy team to learn and understand patient care servicesProvide excellent customer service : greet and assist customers in person and via phone, build relationships with regular customersGain knowledge of commonly prescribed drugs, brand / generic equivalents, and therapeutic classesGain knowledge about billing third parties and resolving third-party issuesLearn about over-the-counter and front-end departments; basic register functionsExpectations :
Practice proper business ethicsComply with all local, state, federal, and company policies and regulationsAbide by all Hometown Pharmacy Employee Standards of Conduct & ConfidentialityComplete all training and continuing education provided by Hometown PharmaciesFollow all HIPAA standards and guidelinesEducation & Experience :
High school diploma or GED (required)1 year of pharmacy experience or training as a technician (preferred)Physical Requirements :
Ability to stand for duration of shiftAbility to lift and carry up to twenty pounds