Insurance Claims Manager

This is an in office position in our Madison, WI Home Office.

Under general direction manages our Claims department, which can include Property, Auto Physical Damage, Auto Bodily Injury, and General Liability claims. Responsibilities include overseeing all claim resolution activities of the team to ensure accurate and timely disposition of claims in accordance with company claims guidelines. This position works within broad authority limits and is accountable for implementing company initiatives, development of team, and driving overall team results to include providing direction to the Property Claim Supervisor and Auto Physical Damage Supervisor. Responsibility will include work with our Legal Department on litigated files.

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Vision Insurance

Evenings Off

Summer Hours

Flex Spending Plan

Responsibilities

• Oversees the work activities of a team of claims professionals and has full management responsibility by setting and communicating expectations, providing direction and coaching, facilitating training and development, managing employee performance, and contributing to employee engagement.
• Contributes to the achievement of business results by ensuring that claims are effectively handled according to company protocols, quality and customer service standards are achieved, and expenses are appropriately managed.
• Participates in coverage analysis and claims committees.
• Contributes to achievement of department budget and effectively manages expenses associated with claims to include usage of vendors.
• Communicates and shares pertinent and timely information to employees by holding team meetings, scheduling regular 1 : 1 and bi-annual adjuster meetings.

Requirement