Overview :
Security Assistant Shift Manager
Security Assistant Shift Manager is an assistant to the Shift Manager on his / her assigned shift. The Assistant Shift Manager is responsible for all Shift Manager Duties in his / her absence. The Assistant Shift Manager will ensure effective communication between the line staff and the Security Shift Manager. The Security Assistant Shift Manager will ensure a professional and efficient operation; provide leadership, guidance, training and organization.
Responsibilities :
- Assumes the role of Shift Manager in his / her absence
- Acts as a representative of the department and property, interacting with guests and employees in a courteous, professional manner
- Trains, supervises, and evaluates Security Staff on assigned shift
- Oversees patrols of the property on assigned shift, identifying potential security and / or safety hazards, and reporting same to the
- Security Shift Manager, to ensure the safety and protection of all persons on the property
- Regularly provides backup to Security officers on assigned shift
- Facilitates the daily shift operations of the Security Department
- Makes suggestions and recommendations, as appropriate, for improvements to policies, procedures, or the facility
- Provides exceptional guest service that differentiates us from the competition
- Assist Shift Manager in ensuring a maximum level of guest service and satisfaction throughout the property is achieved and maintained
- Attends departmental meetings and holding meetings as directed by Shift Manager
- Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports
- Ability to work all shifts, including weekends and holidays. Ability to work shifts lasting 10 or more hours occasionally.
- Performs other duties and responsibilities as requested
SUPERVISORY RESPONSIBILITIES :
Security Officers to include (dispatchers, bikes, report writers, lost and found, and parking attendants)Lead OfficersQualifications :
Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skillsExcellent interpersonal and communication skills (verbal and written), fluent English and articulateAbility to work efficiently, independently and cohesively, consistently producing quality resultsComputer literate in Microsoft Windows and Office applications required.Ability to read, analyze and interpret documents in English.Ability to properly respond to common inquiries from employees or guests.Ability to apply common sense reasoning to variety of situations.Ability to work under little or no supervisionAbility to obtain a Clark County Nevada Concealed Carry of Weapons Permit (CCW)Ability to properly react rationally to high stress situations while maintaining a calm demeanor.Working knowledge and understanding of company and department rules, policies and procedures.Working knowledge of state and local laws and how to apply them.Ability to properly use security equipment such as; two way radio, handcuffs, etc.Ability to successfully complete and legally possess the following training certifications : Golden Nugget Firearms QualificationElectronic Control Device (i.e., Taser)Must successfully complete the following training certifications :Golden Nugget Basic & Advanced Security AcademyGolden Nugget HandcuffingGolden Nugget Defensive TacticsGolden Nugget Dispatch TrainingGolden Nugget Report Writing TrainingGolden Nugget Lost and Found TrainingIn-Service review trainingLicense RequirementsNevada Gaming RegistrationCurrent Alcohol Management CertificationCurrent Nevada Drivers LicenseCurrent American Red Cross or Equivalent Adult CPR CertificationMinimum age requirement is 21High School Diploma or Equivalent RequiredBachelors or related degree PreferredOne year or more of military, law enforcement, or hotel / gaming security.One or more years of customer service experienceNO Felony ConvictionsWhat we offer you :
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Disclaimer : The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Posted Salary Range :
Starting from USD $50,000.00 / Yr.