Choice Hotels International, Inc (NYSE : CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit .
The ability to model Choice’s Cultural Values : Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
Country Inn & Suites by Radisson, San Diego North
5975 Lusk Blvd
San Diego, CA 92121
Located in the heart of Sorrento Valley’s tech hub, the Country Inn & Suites is seeking a fun and passionate Food & Beverage Manager to lead our team.
This is a hands-on role overseeing the following outlets :
- Breakfast Buffet – 68 Seats
- Fireside Bar & Grill – 42 Seats
- Banquets / Events – 5k sq ft
Salary rage for this role starts at $70,000 + bonus eligibility, in line with our Hotel Management Incentive Plan, and is based upon both interview and experience criteria.
Perks of Working With Us :
Employee discounts on thousands of hotelsHealth Benefit programs401k retirement program with 100% matching up to 5% of salaryHMIP Bonus PlanFree ParkingKey Responsibilities :
Participates in the development and implementation of business strategies for the hotel which are aligned with Choice Hotels overall mission, vision values and strategies
Develops and implements strategies for achieving food and beverage goals and supports achievement of the hotel’s goalsMonitors status regularly and adjusts strategies as appropriateDevelops the annual budget in conjunction with the Executive CommitteeParticipates in the development of the annual marketing, sales, and strategiesContinually improves hotel food and beverage and adheres to brand standardsMaximizes profitability and revenue by directing the hotel food and beverage operations
Leverages system-wide expertise and resources where possible in order to incorporate best practices and deliver services on a cost effective basisControls costs by adhering to standards of operations for forecasting, budgeting, scheduling, payroll control and other expense management systemsAudits and maintains food safety, ensuring all food and beverage staff have necessary safety certificationsResponds to food safety inspections and reportsOversees monthly food and beverage inventories for supplies and maintains optimum stock levels to meet customer demand, detect waste and avoid excess expense for optimal profit without adversely affecting hotel performance.Develops and implements the menu offerings and pricing based on competition, market trends, costs, etc.Ensures outlets meet or exceed brand standardsReviews guest complaints and responds as appropriateDevelops and implements strategies and practices which support employee engagementWorks with food vendors and purchasing to maintain high food quality
Establishes relationships with food vendors and negotiates pricing where possibleAttends vendor fairs and participates in food tastingsAssists Accounting with any vendor disputes regarding invoices and payment
Communicates effectively with guests, management, employees, and corporate officePromotes Food and Beverage outlets through advertising and public relations campaigns through local sourcesWorks closely with Restaurant and Kitchen Managers to maximize revenue while meeting or exceeding guest expectationsReports food and beverage revenue, costs, Medallia scores, and prepares other reports regularly for managementDevelops and implements strategies and practices which support employee engagement
Develops and recruits the human resources necessary to achieve hotel and Management Services’ goalsDirects the development and implementation of strategies and practices which support employee engagement throughout the hotelOversees all facets of human resources management including the recruitment and selection, training & development, compensation, recognition and performance management of the work forceTakes active role in recruitment and selection of qualified candidatesCommunicates performance expectations and provides employees with on-going feedbackProvides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potentialDrives employee engagement through the creation and implementation of departmental action plansCreates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations. Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
Communicates and reinforces the vision for customer service to all managers, supervisors and employeesCreates an environment that encourages employees to provide the service brand behavior hospitality and teamworkEnsures that all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employeesEnsures that the hotel delivers 100% Guest Satisfaction by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutionsCreates an environment that provides employees with the tools, training and environment they need to deliver the service brand behavior and teamworkPerforms other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest
Requirements / Skills :
Minimum of three years food and beverage management experienceFood and beverage experience in both the front and back of the houseCulinary program diploma required, bachelor’s degree preferredExperience managing to brand standardsExcellent oral and written communication skillsAble to collaborate effectively with other hotel employees and managers to ensure teamworkAble to resolve conflicts guests, supervisor and employeeKnowledge of local, state and federal liquor laws and regulationsStrong floor presence with focus and energyAbility to multitask and work well under pressureBasic computer skills in Microsoft Office SuiteAble to work a flexible schedule, including weekends and holidaysPhysical Demands :
Required to stand, sit, and walk for extended periods of times
Lift, carry, or otherwise move and use of force or exertion up to 75 lbs.
Use of manual dexterity of common office equipment; such as but not limited to, computers, printers, phones etc.
Ability to model Choice’s Cultural Values : Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
