Talent.com
Sales Associate

Sales Associate

expressHoover, AL, US
30+ days ago
Job description

Responsibilities

  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  • Follow company policies and procedures to ensure the safety of all our associates and customers.
  • Assist with product launch changes according to company SOP.
  • Provide a Great Customer Experience
  • Deliver on all aspects of the customer experience model.
  • Process transactions quickly and accurately reducing the customers wait time.
  • Positively resolve customer service-related issues as they arise and determine resolution or escalate further – communicate allissues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
  • Other essential functions may occur as directed by your supervisor.

Required Experience & Qualifications

  • Education : High School or Equivalent
  • Years of Experience : 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements

    • Critical Skills & Attributes

  • Previous retail experience preferred
  • Customer service skills and ability to interact with customers
  • Strong verbal and written communication skills specifically with customers, sales leadership team and associates
  • Demonstrated collaborative skills and ability to work well within a team

    • Benefits and Compensation

    Express, Inc. offers a range of benefits to help protect full-time associate’s health and long-term financial security including :

  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads

    • Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

    Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.