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LOAN OPERATIONS MANAGER

LOAN OPERATIONS MANAGER

GPACCharlotte, NC, US
1 day ago
Job type
  • Full-time
Job description

Position Summary : The Loan Operations Manager oversees the loan operations process, including mortgage, consumer, leasing, and commercial loans. Responsibilities include managing loan processing, servicing, accounting, and reporting, ensuring compliance with regulations, and providing exceptional customer service.

Key Responsibilities :

  • Loan Processing and Servicing :
  • Oversee loan processing, servicing, and accounting.
  • Ensure accurate and timely loan disbursements and payments.
  • Supervise loan document preparation and review for compliance.
  • Team Management :
  • Lead, train, and supervise loan operations staff.
  • Conduct performance evaluations and implement training programs.
  • Resolve staff-related issues.
  • Compliance and Reporting :
  • Ensure adherence to banking regulations.
  • Prepare and submit regulatory reports.
  • Liaise with auditors, providing necessary documentation.
  • System Management :
  • Maintain proficiency with loan software applications.
  • Coordinate system updates and enhancements with IT.
  • Develop and maintain loan processing workflows.
  • Customer Service :
  • Foster positive customer relationships.
  • Address inquiries and resolve issues promptly.
  • Operational Efficiency :
  • Analyze and optimize loan processing workflows.
  • Implement policies to streamline operations and reduce errors.

Qualifications :

  • Bachelor’s degree in Business, Finance, or related field preferred.
  • Minimum of 5 years in loan operations.
  • Strong knowledge of loan servicing and lending products.
  • Experience in managing and training a team.
  • Proficiency in loan software applications.
  • Excellent organizational, analytical, and problem-solving skills.
  • Strong communication and interpersonal skills.

    • Skills :

  • Leadership and team management.
  • Regulatory compliance and risk management.
  • Proficiency with loan processing software.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and customer service skills.
  • Ability to work under pressure and meet deadlines.

    • Working Conditions :

  • Full-time position.
  • Office environment.
  • Occasional travel for training and seminars.

    • Comprehensive Benefits Package :

  • Medical / Dental / Vision Insurances
  • 401k
  • Stock Options
  • More

    • About Us :  Our community bank is dedicated to providing exceptional financial services to our local community. We value relationships and strive to create a welcoming and professional environment for both our customers and employees.

    QUALIFIED APPLICANTS SHOULD APPLY TODAY!

    For more information contact :   Steve Jackson

    601.912.5144

    [email protected]

    All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

    GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.