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Customer Service Representative

Customer Service Representative

Allstate Insurance Agency - Dimetrius HatcherDurham, NC, US
30+ days ago
Salary
$16.00–$20.00 hourly
Job type
  • Full-time
Job description

Job Description

The Personal Lines Producer at D. Hatcher & Associates, Allstate is responsible for maintaining and maximizing profitable relationships with personal lines clients and for growing the book of business through new client sales.

Benefits / Perks :

  • For the right high-performing candidate who meets quotas, there is a potential for work-from-home flexibility
  • Excellent career path and mostly recession-proof industry
  • Base pay plus commissions (based on minimum production requirement)
  • Bonuses
  • Paid Time Off
  • Professional Development
  • Job Stability in a growing industry
  • We'll reimburse you for the Property and Casualty

Responsibilities :

  • Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication.
  • Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs.
  • Actively prospect, round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs.
  • Obtain best coverage / rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates.
  • Foster and maintain excellent relationships with customers and prospects through regular follow up, timely quotations, and general account support.
  • Support and prepare clients for renewal and retention, and maintain strong client relationships.
  • Anticipate, respond to, and follow up on all existing client needs.

    • Requirements :

  • Possess a valid driver’s license and a source of reliable transportation.
  • You must be willing to obtain an Insurance license.

    • About our Agency

    I have over 20 years of Insurance experience and am looking to grow.

    The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors. ® 2021 Allstate Insurance Co.