Job Description
Job Description
Job Title : Executive Director
Reports To : Vice President of CO & NE Markets
Schedule : Monday-Friday 8-5pm CST
Compensation : $135,000-170,000 / year
Northpoint Recovery Holdings, LLC , established in 2009, is a growing, behavioral healthcare treatment platform treating adults with substance use disorder and co-occurring conditions under the Northpoint Recovery brand and adolescents with mental healthcare conditions under the Imagine by Northpoint brand. The Company serves patients with commercial health insurance and is an in-network model. Northpoint has grown from two facilities to 14 today entirely on a de novo basis with plans to expand rapidly in both existing and new markets. Organizational values include humility, heart, inspiration and conviction. Our commitment to excellence means doing good for others and engaging in innovative empirical based treatment. In short, our mission is to help people get their lives back and show them respect and empathy in the process.
POSITION SUMMARY : As a vital member of the Northpoint team, the Executive Director is responsible for leading facilities leadership team, and ensuring the consistent achievement of financial objectives, being a steward of Northpoint's culture, and delivering a high-quality patient experience. This person is the chief spokesperson for assigned facilities and is responsible for the strategic direction of the facilities assigned. By providing leadership and mentorship to an experienced staff of inpatient and outpatient leaders, and as a trusted advisor, the Executive Director will ensure the quality execution of clinical, operational, marketing, compliance, and administrative processes and results. This person will also work with the multidisciplinary team to ensure excellent patient care and treatment outcomes.
ESSENTIAL RESPONSIBILITIES AND DUTIES :
- Responsible for the day-to-day operation and financial performance of multiple facilities and service lines including treatment services, programming, and all key responsibilities required by state, federal, and TJC guidelines
- Optimize clinical, medical and operational processes and enhance productivity, compliance, profitability, and therapeutic milieu, all while ensuring excellent patient care standards
- Collaborate with leadership to meet business and treatment objectives; support and maximize current business activities and provision of quality patient care. Responsible for P&L and operating performance of assigned facilities
- Support the operational infrastructure in alignment with the Northpoint model, with ongoing focus on organizational effectiveness, continued integration with companywide initiatives, and achievement of expected outcomes
- Ensure quality management standards and enhance our ability to manage utilization and cost-of-care; continuously monitor and assess the quality of patient care and implement changes as needed
- Ethically and effectively manage a continuum of clinical services in alignment with the Northpoint model. Modify the spectrum of service offerings in response to changing needs
- Develop and implement strategic plans for short and long-term objectives to enhance the efficiency and effectiveness of Northpoint's operations
- Research, evaluate, and develop additional sources of patient care and revenue through strategic resources and other opportunities; supervise the implementation of new projects, service lines, and expansions
- Represent Northpoint and develop working relationships with community and industry leaders and key referents
- Partner with CFO to generate financial proformas; make sound decisions related to risk / benefit of new services and expansions
- Manage utilization review processes that support timely, accurate, complete clinical documentation, and efficient, clear communication of clinical information amongst treatment team members, UR, and payers
- Evaluate staff competency and adherence to all written Northpoint guidelines, protocols, policies, and procedures. Provide professional growth and development of staff and provide direction and support to the staff regarding attainment of short-term and long-term goals and objectives
- Audit charts for policy & procedure compliance, appropriate documentation, and completion of all internal paperwork and documentation standards
- Identify at least one person to be responsible for clinical supervision duties, if not acting in this role
- Create, provide, and research in-house trainings to improve team skills
- Work closely, cooperatively, and amicably while maintaining professional boundaries with all staff and patients
- Monitor clinical and medical staff organization and ensure proper adherence to staffing matrices
- Build and maintain an organizational climate with positive moral and communication; promote employee engagement to achieve a strong culture and increased retention
- Adhere to all Northpoint policies and procedures
- Maintain confidentiality in accordance with established policies and procedures and standards of care
- Other clinically appropriate services and special projects as assigned
QUALIFICATIONS / REQUIREMENTS :
Master's Degree in Health or Business Administration, Mental Health, or other relevant field, or commensurate experience required. Full clinical licensure is preferredPreference given to those who hold an active substance use or mental health licensure in the state where treatment services are rendered. If licensed, must maintain applicable state licensure requirements at hire, and for the entire duration of employmentMinimum of seven (7) years of progressively responsible exempt level experience in a healthcare disciplineMinimum of five (5) years in an administrative or leadership capacityAbility to work with a diverse patient population and possess strong interpersonal skills and knowledge required for treating patients assignedDeep knowledge of legal, risk management, quality, and healthcare specific regulatory issues; regularly model and communicate effective quality management and compliance with internal and external standard of quality surveysMust hold strong personal boundaries and able to build rapport with patients and staffMust understand and ensure adhere to the ethical standards of respective licensure governing boardsPlan and organize through scheduling and prioritization for self and others to work on multiple projects and activities concurrently, and meet deadlinesDemonstrated ability to cultivate and maintain internal and external relationships in an ambiguous and fast-paced environment while maintaining focus on execution and resultsAction-oriented with the ability to : adapt to change, work independently, prioritize tasks, and drive to finishMust have solid clinical judgmentExperience with a growing company with multiple entities preferredPREFERRED KNOWLEDGE AND SKILLS :
Excellent critical thinking and organizational skillsStrong mentoring, and coaching experience to a team with diverse levels of expertise; ability to influence and engage employees and peersExceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with senior management, board of directors, and staffAbility to operate as a practical tactical as well as a strategic thinkerComfortable analyzing information and dealing with complexityQuickly and effectively identify and resolve problematic situationsAble to handle confidential material in a reliable mannerAbility to perform several tasks concurrently with ease and professionalismAbility to effectively prioritize workload in a fast-paced environmentStrong attention to detail and accuracyProficiency with Microsoft Office SuiteSUPERVISORY RESPONSIBILITIES :
Direct manager for clinical, medical, administrative, operations, and support staffFull-Time Benefits Include :
Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000100% Employer Paid Employee Assistance ProgramVoluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expensesGenerous Paid Time Off plan and 10 Paid Holidays annuallyEmployee Referral Bonuses401K Retirement Plan & Employer MatchCONDITIONS OF EMPLOYMENT :
Completion of a tuberculin screening during the first week of employmentCompletion of a pre-employment drug screening, post-accident, and upon reasonable suspicion of useCompletion of orientation and required paperwork before reporting to workDemonstrated computer literacyCompletion of CPR / First Aid Training within the first ninety (90) days of employmentAttendance at all mandatory staff development and trainingCompletion of background and professional reference checksCompletion of a Motor Vehicle Record checkThis job description is not intended, and should not be construed, to be and exhaustive list of all responsibilities, skills, efforts, or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.
Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.
Northpoint is an Equal Opportunity Employer. Northpoint is an At-Will employer. Employment may be terminated at any time by the employee or employer with or without notice.
Compensation : 135,000—$170,000 USD