Service Coordinator

A company is looking for a Service Coordinator to join their National Service & Training team.Key ResponsibilitiesManage daily service and installation operations activities to drive customer satisfactionSchedule service appointments and manage the schedules of 10+ Service Technicians nationwideAddress customer complaints and service-related issues while maintaining positive customer relationsRequired Qualifications2+ years of HVAC / Plumbing Dispatching experienceProficient in CRM software (Salesforce)Dependable with a strong follow-up and responsivenessAbility to prioritize tasks effectively and adapt to changing circumstancesCalm and composed communication skills when dealing with customers