Overview
Hobby Lobby is a privately held corporation that is looking for a talented and motivated individual to work as a Customer Service Representative . We are looking for a candidate who displays a professional demeanor, enjoys a fast-paced environment and communicates well over the phone and through email.
A cover letter and resume are required for this position.
This is a full time, hourly position located at SW 44th and Council in Oklahoma City, Oklahoma. Hours are from 8 : 30 to 5 : 00 , Monday through Friday.
Functions :
- Provide quality customer service through email and incoming phone calls.
- Demonstrate both good phone etiquette and be understandable over the phone.
- Must be able to communicate well via email with clear, concise and detailed messages.
- Handle individual customer situations to completion and provide resolution for the customer.
- Data entry within various computer applications.
- Participate in other miscellaneous office projects as assigned.
Job Description - Requirements
Skills Needed :
Experience with Microsoft Office including Excel, Word, and Outlook.Must pay close attention to detail; including grammar, spelling and punctuation.Communicate and work well with others.Be self-motivated and work without direct supervision.Must be able to multi-task, apply critical thinking skills and retain pertinent information.Must be professional.