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Customer Service Representative

Customer Service Representative

Hobby LobbyOklahoma
5 days ago
Job type
  • Full-time
Job description

Overview

Hobby Lobby is a privately held corporation that is looking for a talented and motivated individual to work as a Customer Service Representative . We are looking for a candidate who displays a professional demeanor, enjoys a fast-paced environment and communicates well over the phone and through email.

A cover letter and resume are required for this position.

This is a full time, hourly position located at SW 44th and Council in Oklahoma City, Oklahoma. Hours are from 8 : 30 to 5 : 00 , Monday through Friday.

Functions :

  • Provide quality customer service through email and incoming phone calls.
  • Demonstrate both good phone etiquette and be understandable over the phone.
  • Must be able to communicate well via email with clear, concise and detailed messages.
  • Handle individual customer situations to completion and provide resolution for the customer.
  • Data entry within various computer applications.
  • Participate in other miscellaneous office projects as assigned.

Job Description - Requirements

Skills Needed :

  • Experience with Microsoft Office including Excel, Word, and Outlook.
  • Must pay close attention to detail; including grammar, spelling and punctuation.
  • Communicate and work well with others.
  • Be self-motivated and work without direct supervision.
  • Must be able to multi-task, apply critical thinking skills and retain pertinent information.
  • Must be professional.