Job Description
American Leadership Academy is currently accepting applications for IT Support Technicians for our various campuses in Queen Creek, AZ and Gilbert, AZ. An IT Support Technician will provide on-site support for Chromebooks and repair at our schools. Candidates must possess, or be willing to obtain, an IVP fingerprint clearance card from the Department of Public Safety.
Duties and Responsibilities include but are not limited to :
- Assist in answering, evaluating and prioritizing requests for assistance from staff experiencing problems with hardware, software, networking, and other IT related issues.
- Assist in Installing computers, software, and peripheral equipment.
- Repair of computers, software, and other equipment with guidance from senior team member.
- Maintain records of work in progress and completed jobs.
- Assist in miscellaneous tasks as needed.
- Required to lift up to 50 pounds in support of hardware installations
Candidates with the following qualities and abilities will thrive as part of our team :
Self-motivatedDependableCoachableOutstanding customer skillsAbility to communicate clearly and professionally, both verbally and in writing.Flexible in prioritizing tasks.Committed to going above and beyond when necessary to reach goals.Leadership and team collaboration skillsPlanning, execution, and problem-solving skillsIf you have any questions about the position, please send an email to [email protected].