Remote Relationship Manager

A company is looking for a Relationship Manager (Remote).Key ResponsibilitiesEnsure proactive client engagement to communicate features, optimizations, and opportunitiesEstablish trust with clients to increase retention and satisfactionServe as a point of escalation to proactively resolve client issuesRequired Qualifications, Training, and Education5+ years of customer-facing experience in sales, relationship management, or client successExperience supporting complex software solutions, ideally in financial services and paymentsProven track record of delivering performance against goals consistentlyExperience with Salesforce or similar CRM for accurate reporting and forecasting