Remote Customer Support Specialist

A company is looking for a Customer Support / Help Desk representative.Key ResponsibilitiesAnswer incoming support calls from internal and external customersUtilize Service Desk tools to enter data into the tracking system and manage support issuesInteract with Technical Support teams as needed for issue escalation and resolutionRequired QualificationsHigh School Diploma (HSD) required1 - 3 years of related work experience or equivalent education and experience1 - 3 years of call center support experience with a focus on customer service1 - 3 years of general IT support experienceOpen to newly IT graduates with little to no work experience