Job Description
Job Description
Description :
Position Title : Retail Specialist
Classificatio n : Non-Exempt / Hourly
Reports to : Location Manager
Department : Client Care / Reception Desk
Job Summary :
At About Faces we take pride in our extensively curated retail store in each location. This role works directly with clients in the retail store while being a part of the Reception Desk Team. This position supports the service providers in relation to recommending & educating clients on the products that will work best for their individual needs.
Our Towson location has an opening for a Retail Specialist with Make-up Artist / Consultant experience.
Essential Functions :
- Works directly with clients in the retail store to support product sales.
- Supports Client Care (Reception Desk) with check in / check out, answering phones & creating appointments for clients.
- Maintains a clean and organized retail area by stocking new products properly for each brand.
- Work with product representatives / vendors in new launches and merchandising.
- Supports Retail Promotions and Sales Events.
- Provides make-up touch up services to clients to promote sales.
- Supports Estheticians for Wedding & Event make-up applications.
- Provides a caring environment for all clients and staff members at all times.
Knowledge, Skill & Abilities :
Enjoys working with people.Detail-oriented, friendly, and organized.Ability to coordinate and collaborate with staff at all levels.Ability to maintain composure and professionalism in stressful situations.Ability to solve problems and be proactive.Requirements :
Minimum of high school diploma or GED.Minimum of 2 years experience in retail and / or cosmetic product sales.Prior spa / salon experience helpful but not required.Customer service, communication, and interpersonal skills required.